PuroClean Restoration Specialists in Delaware, Ohio 43015

PuroClean Restoration Specialists

886 Stratford Rd, Delaware, OH 43015

4.7 (113 reviews)

Overview:
PuroClean Restoration Specialists is a highly regarded water damage restoration service located in Delaware, Ohio. With a strong focus on professionalism and customer satisfaction, the company provides comprehensive services to address various water damage issues, including mold removal and cleanup.

Services Provided:
– Water damage restoration
– Mold removal
– Cleanup services
– Inspection and assessment
– Honest pricing and estimates

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (740) 369-9500
Website: https://www.purocleandelaware.com/

Customer Reviews and Sentiment:
PuroClean Restoration Specialists has received overwhelmingly positive reviews across multiple platforms, reflecting high customer satisfaction.

Google Reviews: 4.7 stars based on 113 reviews.

Positive feedback highlights the company’s professionalism, prompt service, and thorough communication. Customers particularly appreciated the knowledgeable and courteous staff, who explained processes clearly and maintained integrity in pricing.

Examples of positive reviews include:
“Monica led the team and we couldn’t be happier… She took very good care of us.” – Susan Mackie
“Excellent company providing excellent service and very professional staff.” – David M
“We felt the company charged a fair price… no surprise upcharges.” – Carla

Negative sentiments are minimal, with a few reviews reflecting minor concerns but generally praising the company’s work ethic and results.

Review Summary:
Positive Sentiments: Professionalism, promptness, thorough communication, efficient service, and fair pricing.
Negative Sentiments: Minimal; mostly generalized concerns rather than specific complaints.

Additional Ratings:
BirdEye: 4.7 stars based on 113 reviews, supporting the positive sentiment trend.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 9.2

Conclusion:
PuroClean Restoration Specialists stands out as a dependable choice for water damage restoration in Delaware, OH. The company is praised for its high level of professionalism, effective communication, and commitment to customer satisfaction, making it a preferred option for those facing water damage and mold issues.

Member Since August 2024

Listing Id 216432

Contact Info

886 Stratford Rd, Delaware, OH 43015
(740) 369-9500
Lead Smart Rating :
9.2/10.0

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Listing location

886 Stratford Rd, Delaware, OH 43015

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Reviews

Susan Mackie

3 weeks ago

PuroClean responded to the water damage in our basement. Monica led the team and we couldn’t be happier having her take care of our basement. She took very good care of us and I loved the fact that Monica explained what they were doing and why. It made sense. Thank you PuroCkean!!

Dana Wynn

a month ago

Very good work…was thoroughly prepared and understanding.

ray perez

2 months ago

Very professional and efficient.

David M

2 months ago

Excellent company providing excellent service and very professional and responsible staff. I highly recommend them. They are honest, hard-working people.

Pacer Inn

2 months ago

Had the best experience with PuroClean service definitely recommended…best in class service and greatly appreciative of Ms. Monica she is the best she was so helpful thru out the whole process she is great thank you

Carla

2 months ago

We had a great experience with Juan and Arik from PuroClean. Juan responded quickly to our request for service and was kind and professional to work with regarding the quote and payment processes. Arik and his partner did a careful and thorough job of removing the mold in our wall. We felt the company charged a fair price – and we were thankful to have gotten money BACK when the work ended up being LESS than was quoted!! So there were no surprise upcharges, which says a lot for the integrity of this company. We are happy to recommend them to others!

Michelle West

3 months ago

PuroClean gave us peace of mind! I was really worried when I found mold in our attic and bedroom closet. I had no idea how to get it taken care of as I had never dealt with mold. Turned out it was from a leaky roof. PuroClean was recommended to us and I have to say the whole process was actually very easy. They had a team come out for inspection and then a removal team who took all the drywall and moldy wet stuff away with them. They then sprayed and cleaned the parts of wood affected and ran a HEPA filter while it all dried overnight. I enjoyed seeing the process and feel comfortable knowing my room will be mold free. The employees (For both the inspection and removal/cleaning) were all friendly, courteous and explained exactly what would be happening. 5 stars from me!! Thanks PuroClean.

AL T

4 months ago

Juan arrived with all the equipment and started cleanup process right away. He knows what he is doing. He is honest, hardworking, and very professional. Monica and other crews of the company are equally awesome and courteous. Highly recommended!

Martha Aceves

4 months ago

Great service highly recommended efficient job 🥰🙏thank you for all your hard work …

Buxton Purdy

8 months ago

When a disaster struck they were there super helpful I have to say Monica, Justin and the crew. They were the best, very informative, explain things to me and made me feel at ease. They knew what they were doing, and got the job done quickly and efficiently. They will be my first call the next time if a disaster strikes.