SERVPRO of Northwest and Northeast Cincinnati in Cincinnati, Ohio 45240

SERVPRO of Northwest and Northeast Cincinnati

2115 Schappelle Ln #A, Cincinnati, OH 45240

4.5 (72 reviews)

Overview:
SERVPRO of Northwest and Northeast Cincinnati is a reputable water damage restoration service located in Cincinnati, Ohio. With a focus on addressing water, smoke, and fire damage, the company offers professional restorative services to both residential and commercial clients.

Services Provided:
– Water damage restoration
– Fire damage restoration
– Smoke damage cleanup
– Mold remediation
– Professional cleaning services

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (513) 541-3200
Website: https://www.servpro.com/locations/oh/servpro-of-northwest-and-northeast-cincinnati?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Northwest and Northeast Cincinnati has received a strong positive reputation based on 72 reviews with an average rating of 4.5 stars.

Positive feedback emphasizes the team’s professionalism, efficiency, and thorough cleanup efforts. Customers commend the excellent customer service and responsiveness of the staff.

Examples of positive reviews include:
“Servpro did a great job with our basement issue. Sean was very conscientious and helpful.” – Laurel Mahaffey
“This team got to work and were able to dry everything out… We could not be more pleased!” – Cynthia Sizemore
“Hannah’s customer service exceeded my expectations.” – Jessica Hampton

A notable complaint or concern has not been highlighted in the reviews, suggesting a generally satisfactory customer experience.

Review Summary:
Positive Sentiments: Professional and efficient service, thorough job completion, high customer satisfaction, effective communication.
Negative Sentiments: Not explicitly mentioned in the available reviews.

Additional Ratings:
BirdEye: 4.5 stars based on 72 reviews, indicating consistent customer satisfaction across multiple platforms.
Better Business Bureau (BBB): No clear mention of complaints or issues.

Total Lead Smart Rating: 8.5/10.

Conclusion:
SERVPRO of Northwest and Northeast Cincinnati stands out as a reliable choice for water damage restoration services in the Cincinnati area. With a strong reputation for professionalism and efficiency, this company is well-regarded by its clients for its quality service and support.

Member Since August 2024

Listing Id 215166

Contact Info

2115 Schappelle Ln #A, Cincinnati, OH 45240
(513) 541-3200
Lead Smart Rating :
8.5/10.0

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Listing location

2115 Schappelle Ln #A, Cincinnati, OH 45240

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Reviews

Laurel Mahaffey

a week ago

Servpro did a great job with our basement issue. Sean was very conscientious and helpful.

Cynthia Sizemore

a month ago

Isaiah, Sean, Omaunt, Easton and Josh, project manager, were the very best! This team got to work and were able to dry everything out on two different occasions within a week timeframe! We could not be more pleased with the efficient, professional way our work was completed while cleaning up as they checked on our damage daily. Thank you so much! We will recommend this team anytime!!

Jackie O'Neill

a month ago

It’s comforting to know there are experts to call on when unexpected things come up, like water running down your ceiling fan or coming in from the basement drain—and sometimes more than water! Hannah Garland has been extremely responsive to questions I’ve had for her when my clients have had these issues, and the ServPro techs are always ready to go. I also enjoyed a Continuing Education class (for insurance agents) they held recently. In my field, it’s important to understand the kind of damage water, smoke and fire can do, to better guide clients. And it’s truly amazing to see the kind of restorative work that can be done after such a loss when technology, knowledge and skills are employed.

Grace Gries

a month ago

Hannah is wonderful! She is so sweet! Always has a positive attitude! Servpro always does such a good job!

Jessica Hampton

a month ago

Hannah was so wonderful & knowledgeable about what ServePro offers! Her customer services exceeded my expectations. I highly recommend Hannah to anyone looking for services through Serve Pro!

Harold D'Souza

2 months ago

Good experience

Kenny C

4 months ago

Sean, Omaunt and Easton came out for a job at our property. They were very quick, thorough and extremely helpful.

Vickie Estes

4 months ago

Isaiah and Adam were impressive both in their efficiency and in their kindness to me. They have been helpful and thoughtful and very friendly. They have made this ordeal much easier to deal with. I appreciate all they’ve done.

Marcia Lamkin

5 months ago

After a cooktop range fire in our kitchen, ServPro was contracted to help with the cleanup. From the time of ServPro’s initial inspection to the day the ServPro workers came and did a meticulous cleanup in the kitchen and adjoining rooms, we were impressed with the courteous, professional manner of everyone that we dealt with. From our experience with this company, we would recommend ServPro when you are in need of cleaning services.

Bonnie Morgan

6 months ago

Timely, courteous and efficient. We have used them many times and are very pleased with their service!