PuroClean Charlotte

Doug Williams

2 weeks ago

Great company and great customer service. Mike was awesome.

Carolina Livn

2 months ago

I had a scheduled estimate on 4/29 at 3pm. At 2:58pm, I received a call that they would be arriving over an hour late. I waited for them, but I never received the estimate or any follow-up. I called to follow-up a week later and left a message with what appears to be an answering service. Still, I never received a call or estimate. I called again today, but now I can only reach their answering service. Don’t waste your time with this company.

Sheron Ealey

2 months ago

Professional, efficient service, attention to detail, very organized. All work done with patience and compassion. Such an amazing team!

Carrol Roach

3 months ago

Allstate Insurance referred me to PuroClean after a hot water heater flooded a room in my basement. The team was exceptional – they were onsite in 24 hours and handled all the work needed over the next seven days. The office staff was friendly, supportive and responsive. I highly recommend them!

Cameron Carberry

3 months ago

I worked with Puro Clean when my dishwasher overflowed, causing my entire kitchen to flood. They have been such a pleasure to work with during a very stressful time. I cannot say enough about their staff. Everyone was so professional and courteous, and they did an amazing job!

James Cash

3 months ago

Susan Staring and the team at PuroClean were expedient, professional, and very caring in the way they interacted with me and the way the packaged our furnishings. They were excellent from start to finish. I would highly recommend them!

Isaac Etheridge

a year ago

Never called me back after telling them I had smoke damage

Roseanne Sanders

2 years ago

Our office called PuroClean on a Monday morning after finding a water heater had burst and flooded our office. The technicians and owner were there within an hour and set up dehumidifiers, air purifiers and other machines to get our office back to normal. They also found a lot of mold on the subfloor and went to great lengths to remediate those areas as well. I definitely recommend Bruce and his crew for any water damages and repairs needed!

Douglas Lawson

3 years ago

Called for an evaluation. Arranged with the receptionist for a technician to visit. Technician arrived on time. He was courteous, professional and seemingly knowledgeable. Upon leaving, he indicated he would prepare a proposed course of action. At this point we were pleased. Hadn’t heard anything after a week, so I called. Was told the technician or someone would get back to me to discuss our issues. No response. Called again. No response. Dissapointed.

Geoff Caywood

3 years ago

Called Puroclean this morning and was able to schedule a same-day visit for a mold concern. Trevor and Chandler arrived and did an inspection/assessment for mold found on drywall and flooring during a bathroom remodel we are currently doing. Both were very professional and honest in their advice for treatment and remedying of the issue. I will certainly be using PuroClean again and recommend them to anyone!