STOP Restoration Services of Charlotte North NC

Barbara Hoffman

a week ago

I recently had a water leak and contacted STOP Restoration to assess the extent of damage. Dave Abrahamse did the assessment and after my insurance company approved the estimate the work commenced. Drew and Stephen completed the restoration in less than a day. They were meticulous, thorough and left my home in excellent condition. I would definitely recommend STOP Restoration!

Praveen Balaji

a month ago

As an out-of-state investor, finding reliable and trustworthy professionals to handle restoration projects is crucial. STOP Restoration, led by John and his exceptional team, has proven to be exactly the kind of professionals I need to have peace of mind. My crawlspace required repairs to the condensate, dehumidifier and the vapor barrier. Throughout the execution of the project, their communication was outstanding. They kept me informed every step of the way, ensuring I was comfortable and confident in their work despite the distance. Their attention to detail and commitment to high-quality results truly set them apart. What impressed me the most was how quickly and efficiently John and his team responded. They banged out a complete diagnosis and estimate within hours of my property manager reaching out to them. John was extremely patient and transparent when I asked for an explanation of the scope of work and costs, making sure I fully understood every detail. John and his team went above and beyond to ensure that everything was perfect. They even followed up multiple times to make sure everything was working properly and met their high standards. It’s this level of customer service and professionalism that makes them the only restoration company I would recommend. Thank you, John and the entire STOP Restoration team, for your exceptional work and dedication to customer satisfaction. You have truly given me peace of mind, and I highly recommend your services to anyone in need of reliable and professional restoration work.

Zachary Hamilton

a month ago

STOP restoration under John’s leadership was amazing to work with. I had a large sewer leak under my rental house. Fast response, A+ service, John coordinated with the Plumber so I wouldn’t have to deal with it while I was out of town. Pricing was fair and totally transparent to the dollar. Would use again 100%

daniel Mills

a month ago

Team of pros great to work with and make the mess go away!!!!!

Kayla Parks

2 months ago

As an Indoor air quality professional, I’ve had the opportunity to collaborate with various restoration companies over the years. However, my recent experience with Stop Restoration has been exceptional. What sets John and his team apart is their unwavering commitment to prioritizing the needs of their clients above all else. In an industry where some companies are solely focused on their bottom line, it’s refreshing to encounter a team that genuinely cares about the well-being of their clients. From the initial consultation to the completion of the project, STOP Restoration demonstrated professionalism and excellence in every aspect of their work. Their attention to detail and dedication to delivering high-quality results were evident throughout the restoration process. Moreover, I was impressed by the level of customer service. The team was responsive, communicative, and always went above and beyond to ensure that the client’s expectations were not only met but exceeded. In summary, my experience has been nothing short of outstanding. I wholeheartedly recommend them to anyone in need of restoration services. Thank you to the entire team for your exceptional work and commitment to customer satisfaction.

Jason Stewart

3 months ago

Professionalism and knowledge are second to none. They have the best customer service in the restoration industry and are the only company I would recommend for anyone needing restoration services. Stop restoration used the best available technology and methods to ensure that the restoration is done to industry standards and to ensure that their customers are completely satisfied their work.

Kate Bustillos

3 months ago

STOP Restoration was wonderful to work with. Extremely accommodating on scheduling the date and time of my appointment, they were punctual, extremely thorough and professional throughout the entire experience. I would highly recommend this company to anyone looking for a high quality/ reliable mold inspection company. I worked directly with John, Stephen and Drew 10/10

Westley Britt

3 months ago

John and his team were amazing! They listened, performed their evaluation, and acted quickly to remediate the water damage in our home. Their communication was clear and they were extremely helpful and supportive in working through the insurance claim. I wish more businesses were run this well. Five stars all around! Thank you!

aaron lovett

3 months ago

Came home to a flooded bathroom. Called a friend and he recommended “Stop Restoration.” David showed up with in an hour or so, started the process and had a crew on the way before we finished the conversation. Fantastic, professional service from start to finish. Unexpected problems in your home are stressful enough. If you find yourself in that position, call the fellas at “Stop Restoration,” you’ll be glad you did.

Ryan Miller

4 months ago

Thank you so much for your help on our mold situation. We really appreciate him going above and beyond to explain everything to us!