Spangler Restoration Holly Springs

Amy Estep

a year ago

Our dishwasher leaked and caused our floor to buckle so we had a new floor installed. Isaiah and his team coordinated the work so that it was the least intrusive for us. All of their subcontractors were very professional. There were a lot of logistics and it all worked out perfectly. 10/10. We would definitely have them complete work for us again.

Christine T

5 years ago

Very reliable! Quick service and amazing customer service!!

Ruth Wingo

5 years ago

Spangler is great. Their representative Brandon Kelly is always very helpful and knowledgeable. I appreciate Spangler’s quick and direct nature.

Jerry Russell

5 years ago

Spangler Restoration was my worst experience as a homeowner and I regret ever doing business with them. I hired Spangler Restoration in June of 2018 for fire damage repairs to my destroyed garage and other areas of the home through my insurance company recommendation. It’s been a constant uphill battle from the start of construction to this point. I spend several months going back and forth on the work that needed to be done during construction. I would literally have days where I would give my project manager directions on the work that needed to be done, he would agree and proceed to do the exact opposite of what was agree upon. This lasted all the way up to March of 2019 with issues still unresolved, mind you that the project was supposed to be finished in September of 2018. I finally had to terminate their services to do any future work due to quality of workmanship, lack of understanding on the work that needed to be done, and timeframe for the completion of the project. As of right now I’m having issues with the settlement and getting credited back money owed on issues Spangler Restoration agree to credited me for. From personal experience I would advise you to review Spangler Restoration thoroughly before hiring them to do anything.

Donna Whitener

5 years ago

During a delivery of appliances to my home, the front door and storm door were damaged. The store selected Spangler Restoration to do the repairs. I am inpressed by their quality of work and would use them again.

Robert Brinson

5 years ago

Spangler Restoration was able to meet with me the day of the fire to help me assess the damage in order to even know if I should file a claim with my insurance company. Once we determined what needed to be done, they helped me through the process of getting everything into my insurance company so that my claim was addressed as quickly as possible. Their work crews did an excellent job of cleaning up the smoke and soot damage, cleaning out the HVAC system, repainting everything in the house, and cleaning the flooring. We were very impressed with the work done!

Daniel Fleisher

5 years ago

Horrible company. DO NOT USE FOR ANY REPAIRS…. This was by far the worst restoration/contractor/service company I have ever dealt with in any city I’ve ever lived in. It would take days to write out every single detail of where they messed up or lied or were just completely incompetent in the repairs to our home. It started with Hurricane Michael back in October of 2018. We had a tree go through our roof while we were home, scaring our kids and destroying our roof. I asked a friend of mine who is an insurance agent if he knew of a company that could come out quickly. He called around and one of his guys had recommended Spangler. They came out the next morning and removed the tree and tarped the roof to prevent further water damage(at least that was what we thought). Weeks went by and we had not received any plans as to when our roof would be fixed. Rain continued to pour down and was coming into our attic and getting underneath the tarp. Calls to Spangler were left unanswered and we continued to get the run around when our roof would be repaired. The excuses started to come in from Spangler that there was confusion on their end because they didn’t know if the Greensboro or Raleigh office was taking our job. Having listened to that I knew that we were in for a long and painful situation. Their estimator came out at the same time as our insurance adjuster came to do the estimate. Well, after their estimater(who they said had since left the company) estimated multiple areas of the home that weren’t damaged and things were listed incorrectly on their form they said they had to bring out another guy who would do it correctly. That took an additional 2 weeks. So meanwhile, we’re in the middle of DECEMBER now. Once the new estimator came out and looked over and took his notes he said he’d take that back to our insurance agent and things would get taken care of. After that happened and I told them that I’m not sure what we were waiting on as the insurance adjuster had already came out, they said the’yd just use that estimate to do the repairs….which struck me as completely ridiculous as we just wasted 2 additional weeks waiting on the new estimator to come out only to be told that they were going to use the existing estimate from our insurance agent. After that, they said they’d be out to fix the roof on Tuesday, which as luck would have it was planned for after the foot of snow that was coming our way. So its mid December, still no roof, and now a foot of snow on our house with just a tarp. Finally, they “fixed” the roof. I had to go up into the attic to ensure that all of the areas that had been damaged were fixed. Except for the fact that I found one area that the roofers decided just to cover up with a 2×6 block of wood instead of replacing the entire piece of plywood. I immediately called Robert and he said itd be taken care of. The next day I got home and asked if it had been handled to which i was told “yes, i can show you pictures”. I told them that was unnecessary and that I would check it. They had already put the new shingles on and of course when I go up in the attic to look again, the same block of wood is still there covering the hole. I got the roofer up there and showed it to him to which he said “its not a big deal, we can just seal around the edges, its fine”. I said that there is no way we are paying for a new roof when all it was was patchwork. He complained about the fact theyd have to rip up the new roof just to replace that board. I told them thats their issue and that I advised them of this problem prior to them putting new shingles on. That was finally fixed but delayed the roof another day. So now it took 1 week to put on a new roof that should have taken no more than 2 days. In total it took 3+ months for them to fix just the roof. I told them that I would repair the inside of the house myself which included new ceilings in 3 rooms and new carpet. MYSELF! There are so many other things that went wrong but I’m out of space and patience. Feel free to ask for the rest. NEVER USE THEM.

L Lunsford

5 years ago

My floors turned out great! They stuck to the schedule as proposed and even finished early.The time, energy and effort put into my floors by all the staff was greatly appreciated. Mrs. Shay is amazing 🙂

mary Benton

5 years ago

Good company with good workers, they were available even on the weekends. I have no complaints.

Amy Little

5 years ago

I was introduced to Spangler this year. Kelly is knowledgeable, helpful, and just all around wonderful to work with. Jason is thorough when providing estimates, and scheduling is quick. Great company!!!