SERVPRO of SW Onondaga County

Michael B

2 months ago

Fast, easy and reasonable.

Mary Wright

2 months ago

Servpro of SW Onondaga county was wonderful at remediating and restoring my home after my dishwasher leaked and damaged my hardwood kitchen floor. They worked in a timely manner and did what they promised. All workers were pleasant and open to questions. I’m very satisfied with the outcome from a difficult situation!

Lexi McNabb

3 months ago

Servpro does outstanding work. They recently worked on a broken pipe in my home. They were on time, professional, and very respectful. After the work was done they cleaned up and left it better than it was before.

Austin Germinio

3 months ago

Servpro has always been great whenever we have referred any of our neighbors to call, Kyle will come right out and service our customers in any way they need. Great professionalism Everytime. Our fire dept. is happy to provide our neighbors service directly after there loss.

Anthony Hess

4 months ago

Thank you servpro for cleaning out one of our apartments. Michael F and Allan did an exceptional job in getting a contaminated apartment cleared out and cleaned like new. They took great pride in their work and were very professional and courteous.

Melissa Atwater

5 months ago

My basement flooded a few days before Christmas and I will say their response to my home was quick and timely… but that is where my satisfaction with their service ended. The workers that came, although friendly, smelled like smoke, so horribly I had to open the windows in December in the rest of my home to air it out after they left. The days following we did all the work of moving the fans, removing the carpet and padding and everything else that was involved, they came walked around the basement and left not doing anything. They charged me services they did not perform and for extra days I didn’t need the equipment, they just never returned to collect it or even come to check on it. Upon receiving the bill I did express my concerns and charges were removed, but I had to fight for that. I wrote a check for payment and the next day it was picked up by an employee as they had requested. Since then I have received repeated texts, calls and emails saying I owed my full payment. I have called, emailed and texted back stating I paid in full and even have a bank statement with a picture of the check and the day they cashed it. This place is a disaster…I would NOT recommend this company to anyone!!

JennaT

5 months ago

Justin super cute, and sweet, felt fine with the crew here. Came back to check did the job efficiently. Give him a raise 🤑 …

bjd Damb

7 months ago

I was lucky to Have Rebecca Clark in charge of a disaster starting in my kitchen and down to my basement. Without her swift action, it could have been much worse. I thank her for her level head when I was a nervous wreck. She was such a help and was able to calm me down.

Sarah Frederick

7 months ago

Working with Servpro was incredibly seamless, and the front office staff, particularly Becky, made the experience exceptionally smooth with their outstanding support and efficiency. Becky made me feel like family!

Val Picciano

7 months ago

All my experience with Servpro has always been positive. Everyone is very polite and professional. They were very good about explaining the process and answered all my questions. They were always honest and upfront and always followed through on whatever they said that they were going to do. I highly recommend this company.