SERVPRO of Greater Smithtown

Celeste “CeleStyleZ” C

3 months ago

I was distraught when our basement flooded with black water from the street sewer line. At the sewer specialist‘s recommendation, we called SERVPRO. A Supervisor arrived on the scene with a team ready to clean up the putrid puddles in our basement as the sewer person was finishing up. The Supervisor was very knowledgeable in explaining my options. The team was thorough, professional, and very respectful to my elderly parents. Not wanting to hover over them and get in the way while they worked, I only ventured down to check after they left. Their office staff was phenomenal in keeping me updated with the status of my claim! They even got the damage covered by my insurance. The noise of the machines were well worth the result. Our basement smelled like a walk though a pine forest on a spring morning, a stark contrast to the smell of sewage. Highly recommend! Will definitely use them again!

Nick S

4 months ago

When the Servpro crew came to my home I felt very informed with the work being completed. Everybody I spoke to was very polite and professional. I would definitely recommend!

Jonathan Galeno

5 months ago

Anthony Solano was awesome ! Intelligent and knows his stuff ! Highly recommend him and Servpro

Kristina Seekamp Schaaf

5 months ago

Great experience all around with Avery, Matt, Ed and the whole team!!

Pete

6 months ago

They did it again! After a flood destroyed the first floor of my house, they guys at Servpro made it look as if it never even happened! Anthony and his crew arrived within the hour and I was relieved to see him again. This was my 4th time calling his office in 17 years and I have never been disappointed with the quality of service. He removed and replaced the damaged drywall and my house looks great! Highly recommend!

Kenneth Cluen

6 months ago

I have used this company 3 times now. They are very proficient at what they do. I wouldn’t use any other company. Very kind and professional. Thank you Frank, Karen and crew. All of you are great and a pleasure to deal with.

Alex Yilmaz

6 months ago

I had an exceptionally terrible experience with this company. It was not just about the quality of the service, it was way beyond that, and the nightmare continued for months. It’s very important to know who you invite into your home. I encourage you to look up BBB reviews and wonder why businesses change names, and whether they have court records with citizens. I encourage everyone to read reviews before they pick a company who will enter their home by the nature of the business. It’s also very important to keep in mind in general that sometimes if a company only has great reviews, there could be ominous reasons as to why.

deme551

6 months ago

Angel and his team are efficient, informative and above all, professional. I very much appreciate their work in unfortunate circumstances. Thank you very much for your efforts!

Jessica Monteiro

8 months ago

Very nice group of people, including the owner Frank, our main point of contact Angel, and the office staff. We had a fire and they came and thoroughly cleaned basically every inch of our house. I’m very happy with the job they did and would absolutely recommend them to anyone who needs mitigation work done!

patricia giordano

8 months ago

The two young men who came to do our clean up were respectful, polite, and professional. They worked cooperatively together, and kept us informed of the progress at each phase of the clean up. I can not say enough about how impressed we were with these young men, and this company.