SERVPRO of Carlsbad, Hobbs in Hobbs, New Mexico 88240

SERVPRO of Carlsbad, Hobbs

130 N Grimes St, Hobbs, NM 88240

4.9 (37 reviews)

Overview:
SERVPRO of Carlsbad, Hobbs is a water damage restoration service located in Hobbs, NM. They specialize in various restoration and cleanup services, including fire damage restoration and general disinfection, ensuring that residential and commercial properties return to their original state efficiently.

Services Provided:
– Water damage restoration
– Fire damage restoration
– Carpet cleaning
– General cleaning and disinfection
– Professional and prompt service
– Emergency services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (575) 397-4873
Website: [www.servpro.com/locations/nm/servpro-of-carlsbad-hobbs?utm_medium=yext&utm_source=gmb](https://www.servpro.com/locations/nm/servpro-of-carlsbad-hobbs?utm_medium=yext&utm_source=gmb)

Customer Reviews and Sentiment:
SERVPRO of Carlsbad, Hobbs has received positive reviews across multiple platforms:

Google Reviews: 4.9 stars based on 37 reviews.

Positive feedback highlights the company’s promptness, professionalism, and efficiency in handling various restoration needs.

Examples of positive reviews include:
“Best service and hands down professional all the way around!” – Jay Scholz
“One of our properties had a fire and our insurance recommended Servpro to us… They were able to clean it… Huge relief and time saver.” – Victoria Boatman
“Very professional. Came right away and took care of everything we needed.” – Tibba Smith

However, there is a notable negative review regarding a project manager being investigated for wage theft, which has caused some concern among customers.

Review Summary:
Positive Sentiments: Professionalism, prompt service, quick and efficient work, helpful staff, and thorough cleanup.
Negative Sentiments: Concerns regarding management integrity (investigation for wage theft).

Additional Ratings:
BirdEye: 4.9 stars based on 37 reviews, indicating a strong trend of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No complaints have been reported in the last three years.
Total Lead Smart Rating: 8.5

Conclusion:
SERVPRO of Carlsbad, Hobbs appears to be a highly reliable choice for water and fire damage restoration services in Hobbs, NM, known for their prompt and professional service. However, potential customers should be aware of the negative review concerning management issues before making a decision.

Member Since August 2024

Listing Id 219299

Contact Info

130 N Grimes St, Hobbs, NM 88240
(575) 397-4873
Lead Smart Rating :
8.5/10.0

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130 N Grimes St, Hobbs, NM 88240

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Reviews

Jay Scholz

8 hours ago

Best service and hands down professional all the way around! I use them for every one of our businesses and our homes!

Ja'Deion High

9 hours ago

This company goes beyond expectation. The service is the best I’ve had. They drive 2 hours to get the job done. Carpets are as good as new when they finish!!

Victoria Boatman

9 hours ago

One of our properties had a fire and our insurance recommended Servpro to us. We called the office and set up a meeting that same day with Gage, who walked us through the whole process of the fire cleanup. Servpro was able to get workers started the next day. We were very impressed with timeline and how quick and efficient they were at the cleanup. Some of the soot and smoke damage we thought for sure would have to be removed, but they were able to clean it. We were also able to use them to put the home back together, which was a huge relief and time saver. Very grateful for the Servpro Carlsbad, Hobbs team. Thank you all for your help!

Sergio Vergara

10 hours ago

Servpro has a project manager, Antonio Martinez (GB-98 Lic #394032), who is being investigated by the Department of Labor for wage theft.

Tibba Smith

a month ago

Very professional. Came right away and took care of everything we needed.

welderdriver Buster

a month ago

These guys came and did my business outstanding work. This is not the first time I used these guys all the time. They are tops

Frank Buck

2 months ago

Gage was awesome in taking care of a plumbing issue we had, him and his team came out as quick as possible, took all necessary precautions before removing Sheetrock. Kept the area of the job super clean and organized. Highly recommend servpro

Gypsy Dallas-Smith

2 months ago

This company was fantastic! We bought a 3level house that had 20 yrs worth of cat hair in the vents. I had another company come that wouldn’t touch my vents. Servpro was the only company that I could find that was willing and able to do the job. Jacob & Karen came the first day and did most of the work, they are young but hard workers and respectful! They were able to overcome some unexpected challenges with grace. Any mom would be proud. They came back the second day with Stevie and finished the job. Everyone did a great job! Super happy with SERVPRO and their team. Highly recommend.

cindy david

2 months ago

Anyone have any water damage, fire damage this group Serve Pro They were fast, professional and very sympathetic with the amount of damage we had. GAGE, Joseph, just to mention a couple of names are so helpful. I would recommend their company and anyone they sent out to help us with all the water damage if you would like any information on them or to talk to me personally, just call GAGE and I will give him permission to give my number to you

Justin britton

4 months ago

absolutely prompt when we called in a Saturday and did an amazing job , thank you