SERVPRO of Fort Lee

SERVPRO of Fort Lee

Available
location 1121 Edgewater Ave W Unit 1, Ridgefield, NJ 07657
4.7 (42 reviews)

Overview:
SERVPRO of Fort Lee is a water damage restoration service located in Ridgefield, NJ, specializing in responding to water damage incidents, mold remediation, and cleanup services. With a focus on customer satisfaction, they have built a reputation for timely and efficient service.

Services Provided:
– Water damage restoration
– Mold remediation
– Emergency water cleanup
– Basement flooding solutions
– Thorough evaluation and damage projections

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (201) 496-6024
Website: https://www.servpro.com/locations/nj/servpro-of-fort-lee?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Fort Lee has received positive feedback from various sources:

Google Reviews: 4.7 stars based on 42 reviews.

Positive sentiments highlight the professionalism, efficiency, and attentiveness of the staff. Customers appreciate the thorough communication and effective cleanup processes provided by the company.

Examples of positive reviews include:
“Very happy with service done today…” – Dennis Guevares
“Servpro of Fort Lee… were friendly & efficient.” – Joyce House
“Exceptional Water Cleanup Service! I cannot recommend Servpro of Fort Lee highly enough!” – Noel Rosario

However, there is also a notable complaint regarding unprofessional conduct and incomplete work, which has led to customer dissatisfaction.

Negative sentiment includes:
“COMPLETELY UNPROFESSIONAL… I advise against using Servpro…” – Mike Zee

Review Summary:
Positive Sentiments: Professionalism, effective communication, efficient service, attention to detail, and thorough cleanup.
Negative Sentiments: Issues with professionalism, incomplete work, and dissatisfaction regarding responsiveness.

Additional Ratings:
BirdEye: 4.7 stars based on 42 reviews, showing strong customer satisfaction with some concerns noted.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no complaints reported in the last three years.
Total Lead Smart Rating: 8.3/10.

Conclusion:
SERVPRO of Fort Lee appears to be a reputable choice for water damage restoration services in Ridgefield, NJ, celebrated for their professional approach and effective solutions. Nevertheless, potential clients should take note of the mixed reviews and the isolated complaint before making their decision.

business

Member Since August 2024

Listing Id 226616

Contact Info

  • address 1121 Edgewater Ave W Unit 1, Ridgefield, NJ 07657
  • phone (201) 496-6024
  • Lead Smart Rating :
  • 8.3/10.0
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  • address 1121 Edgewater Ave W Unit 1, Ridgefield, NJ 07657
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