SERVPRO of Middletown in Red Bank, New Jersey 7701

SERVPRO of Middletown

One River Center Building 3, 331 Newman Springs Rd Floor 2, Red Bank, NJ 07701

4.6 (20 reviews)

Overview:
SERVPRO of Middletown, located in Red Bank, NJ, specializes in water damage restoration services. The company is known for its efficient and professional approach to handling various water damage issues, including mold remediation and drying.

Services Provided:
– Water damage restoration
– Mold remediation
– Damage assessment and cleaning
– Residential and commercial services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (732) 530-9009
Website: https://www.servpro.com/locations/nj/servpro-of-middletown?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Middletown has received predominantly positive reviews across various platforms:

Google Reviews: 4.6 stars based on 20 reviews.

Positive feedback emphasizes the company’s prompt response, professionalism, and thoroughness. Customers have praised their ability to quickly remediate water damage and their friendly and helpful staff.

Examples of positive reviews include:
“Entire crew was great. Courteous, neat & kept us informed.” – Salvatore Albanese
“Alex and team were phenomenal… helped resolve my problems fast!” – Johnny The Hero
“They waste no time in helping you rectify damage to your home.” – M L

However, there has been a notable negative review indicating issues with management and unresolved work, which raised concerns for the reviewer:
“DO NOT HIRE This company!!!…I now have a leak in my house after they left.” – A Y

Review Summary:
Positive Sentiments: Quick response, efficient service, friendly staff, thorough remediation process, and good communication.
Negative Sentiments: Management issues leading to unresolved work and dissatisfaction.

Additional Ratings:
BirdEye: 4.6 stars based on 20 reviews, showing a similar trend in customer satisfaction.
Total Lead Smart Rating: 8.2

Conclusion:
SERVPRO of Middletown appears to be a reliable choice for water damage restoration services in Red Bank, NJ, with a strong reputation for responsive and professional service. However, potential customers should consider the isolated management-related complaint when making a decision.

Member Since August 2024

Listing Id 226403

Contact Info

One River Center Building 3, 331 Newman Springs Rd Floor 2, Red Bank, NJ 07701
(732) 530-9009
Lead Smart Rating :
8.2/10.0

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Listing location

One River Center Building 3, 331 Newman Springs Rd Floor 2, Red Bank, NJ 07701

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Reviews

Salvatore Albanese

a month ago

Entire crew was great. Courteous, neat & kept us informed. Highly recommend this company if you ever have flooding.

Johnny The Hero

a month ago

Alex and team were phenomenal, very friendly, and very helpful and helped resolve my problems fast!

M L

a month ago

Absolutely wonderful company. Uriel and his team were amazing. Cliff is a great manager as well. We are beyond impressed with how quickly they remediated the damage done from a terrible leak into multiple rooms, and eradicated the black mold. I will be recommending this company to others. They waste no time in helping you rectify damage to your home. They also recommended excellent plumbers who found the cause of damage.

A Y

2 months ago

DO NOT HIRE This company!!! Tyler Fox who is a manager, is not competent in leading this company. They minimised scope of work, stating insurance did not approve us to do further work. I asked them to pick up their equipment, suddenly I now have a leak in my house after they left.

Talya Reed

2 months ago

I received a quick and honest estimate for a mold issue we discovered in our basement. I called in the afternoon and they had someone out to see us the next morning which was amazing because any mold and water issue is so stressful. The gentleman who came out to perform the review of our issue and estimate was awesome; so nice, efficient, and honest about what he was seeing. While we determined that the issue was very small and localized without extensive damage or need for a remediation plan, we are grateful for the service we received and will call them immediately in the future when we inevitably run into other homeownership issues that they address.

A HW

4 months ago

Really helpful and prompt. Also handled all of the insurance back and forth. Highly recommend

Becca Warnock

4 months ago

The team was incredibly responsive and got to our house the next day. They found the source of the water damage and got all of the affected areas out in one day! I would completely recommend them to anyone.

Marie Goione

5 months ago

we had a water leak in the floor and Service pro did a wonderful job of cleaning it up, removing damaged furniture and drying the house. they also repaired all damaged areas. workers pleasant and efficient. job well done!!!

Richard Dentroux

6 months ago

As a 203k Consultant and NJ licensed Home Inspector, I have worked with Servpro – Team Fox on several projects. Diana Moore is an exceptional Project Manager. She and her crew are very impressive, efficient, and trustworthy. I highly recommend working with Diana, she has always made sure the client is comfortable and happy. Her crew has 100% success with every clearance test, proving they are great at their craft.

gianna lauria

7 months ago

Construction was great and stress free.Toni was always available to answer any questions, and Dave and Kenny were the best. They did the job well and really knew what they were doing. Would highly recommend!