SERVPRO of South Jersey City/Bayonne

Overview:
SERVPRO of South Jersey City/Bayonne is a water damage restoration service located in Jersey City, NJ. The company specializes in mitigating water damage and restoring affected areas to pre-loss conditions, providing quality service to residents in the surrounding areas.

Services Provided:
– Water damage restoration
– Basement cleaning
– Interior demolition
– House clean outs
– Professional mitigation services

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (201) 333-3200
Website: https://www.servpro.com/locations/nj/servpro-of-south-jersey-city-bayonne?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of South Jersey City/Bayonne has garnered a positive reputation overall, with a rating of 4.4 stars based on 21 reviews.

Positive feedback emphasizes the professionalism, efficiency, and high-quality work of the staff. Customers have noted their neatness, responsiveness, and the courteous demeanor of the team. Examples include:
“Professional and went above and beyond to clean.” – Marie Meriton
“Fast, friendly, and easy to work with.” – Richard Ruff
“10/10 service from Servpro!!” – Alyssa Lauria

However, there is some negative sentiment as well. A notable complaint involves unprofessional behavior attributed to a supervisor:
“Unprofessional, especially Supervisor Eddie, he has a bad attitude.” – Ken Lai

Review Summary:
Positive Sentiments: Professionalism, efficient service, neatness, responsiveness, and helpfulness of the staff.
Negative Sentiments: Issues with one individual’s behavior, leading to an overall negative experience for some customers.

Additional Ratings:
BirdEye: 4.4 stars based on 21 reviews, indicating a strong level of customer satisfaction.
Total Lead Smart Rating: 7.5

Conclusion:
SERVPRO of South Jersey City/Bayonne is a capable choice for water damage restoration in Jersey City, NJ, recognized for their professionalism and effective service. While the majority of customers report positive experiences, prospective clients should be aware of the isolated negative feedback regarding staff behavior.