911 Restoration of Las Vegas

Andrew Johnston

a month ago

I’m a property manager with homes all over the Vegas Valley. 911 Restoration is hands down the most reputable, honest, efficient, and stress-free (as much as a remediation can be stress-free) restoration company in Las Vegas, possibly the entire West Coast. They communicate with you every day, keep you involved, assist with insurance claims directly, and genuinely care about doing the job right. It would be a mistake to call anyone else. Special shout out to Spencer, Tanner, and Xander who have turned my most recent remediation project from a nightmare to a daydream.

Heather Kohn

3 months ago

I had water damage from the upstairs bath to my 1st floor bathroom ceiling, walls, and baseboards. My insurance recommended 911 Restoration of Las Vegas. Tanner was my assigned project manager and walked me through the process. They built a containment around the affected areas and utilized negative pressure air filters/scrubbers while removing the damaged wood/dry wall. They sanitized and cleaned as we continued living in our home, hardly disturbing our routine. They had a 3rd party mold clearance testing performed and we felt confident things were handled appropriately. They completed the job prior to any insurance determination; however, Spencer(the owner)did not pressure any payment. They recommended a plumber to provide a better assessment of the source of water and ensure complete repair prior to reconstruction. I highly recommend 911 Restoration and would definitely use them again if necessary.

Marilynn Finnie

4 months ago

Everyone I had contact with was very courteous, professional, knowledgeable, kind and reassuring. They came out to my residence very quickly and began working the same day. I am very please with the results.

Matthew Quispe

7 months ago

I highly recommend this business! They’re professional and courteous. They do what they say they’re going to do! Great company run by great leaders!

Rachel Tien Nguyen

a year ago

We had a water leak on the garage ceiling and Vlad came out quickly to assess the situation. He scheduled for a part of the interior wall to be accessed and an assessment of the area to be done on the laundry room 2nd floor. It was determined our shower valve was leaking. We had our shower valve replaced through a different vendor recommended by Vlad. Once that was complete, Vlad got his guys back out quickly to complete the water remediation. The process was very smooth from start to finish. They were also able to install 3 fans and dehydrators to make sure the water dries up. His crews are very efficient and professional. It took them 3 days but they were fast and always on time. We had a very good experience with this company, he even refer us to a good drywall service from another vendor. Plus, he documented everything and send us a detailed report so we can deal with our insurance. We highly recommend them, and thank you again to Vlad and his crew!

Pearline N

a year ago

The company is responsive, knowledgeable and reassuring. Hired them due to a toilet leak and Vlad the manager managed to come by for an accessment the same day I called. Work is completed in a timely manner, staff are efficient and cleaned up after job completion. I will definitely recommend the company based on my own positive experience.

Cesar Rodriguez

a year ago

Thank God for Vlad! 911 restoration was there for us when it seemed nobody else seemed to care. Vlad went above and beyond to make sure our problems were taken care of and addressed and even made sure our maintenance coordinators scheduled workfhat was beyond hus scope. This is the best service you will get in Las Vegas.

amanda barbre

a year ago

Extremely professional and helpful company. They made us feel like we were in good hands and took care of the mold expeditiously. They are amazing with communication. If you have an issue in your home needing restoration, these guys are the ones to call. Thankyou 911 restoration for everything you have done for us!

Shaye Johnson

a year ago

My experience with 911 Restoration…. Spencer himself was the first to show up to take a look at the situation and assess what needed to be done. He was very professional and very kind and empathetic to what had happened in my home. My water heater burst in the middle of the night, as soon as they were contacted they were on the scene. Once Spencer had determined what needed to be done, his team immediately came to my home, followed his instructions always checking to make sure I was comfortable. They kept me informed every step of the way. They also made sure to let me know what the next step was and offered any type of assistance. These guys are truly knowledgeable. I am currently disabled, using a wheelchair and sometimes a walker. The guys were more than kind and even brought me coffee one morning.😊They went above and beyond to do the job with the least amount of interference in my normal daily life. I will forever be appreciative of the job they have done and I would highly recommend them to anyone who has any type of problem they provide services for. Thank you guys you are all awesome! May God continue to bless you and your company. Xander, CJ, Spencer. Thank you!

Ray creed

a year ago

Spencer and his team response was outstanding got in got stuff removed and fan set up and got the walls dried no mold very very happy with what they did