SERVPRO of Romulus/Taylor

Vickie Jones

3 days ago

Servpro was very quick to come and did and amazing job explaining the process. And getting the job done … Thank you 🙏🏿😊 …

Tracy Arquette

a week ago

Thank you to David Cain,Steve and Donnie for the excellent job in cleaning up the backup in my basement. They were very helpful with my questions. They were all very polite and courteous. Job well done .

David Krowisz

a month ago

SERVPRO was high level from the start. Donnie and Steve made the process too easy. Both were personable, communicative, and professional. They treated me like family and you could feel that they cared. Donnie and Steve always set the right expectations and always made sure I understood the next steps. They did an amazing job on their mitigation efforts and I cannot thank them enough. The cherry on top is that they both treated my son and dog with grace and respect. SERVPRO exceeded expectations and have two world class employees in Donnie and Steve. Awesome dudes! Request Donnie and Steve if you need things done the right way! Thank you!

C G

2 months ago

I couldn’t be more happier to spend time in our basement instead of just running down quickly to do laundry, thanks to Mr. Richard & Mr. Darryl. There were some hiccups in the initial service call appointment & we were considering canceling the project. However, Mr. Richard & Mr. Darryl walked me through the process, made sure I understood/agreed to the service that would be rendered & worked thoroughly yet with a sense of urgency. They did an outstanding job covering our laundry machines. The outcome literally has made me smile for the last few weeks! Thanks again ServPro

marlys olenech

2 months ago

The final team that came into our home after our water damage was, Project Manager Jake O’Donnell and crew members Jerry G., Steve R., Shawn F., and C.J.L. Again, I can’t say enough about them all! Jake assured me that the team is really good at Tetris while we stored our furniture at home while work was completed. He was spot on and paid attention to every detail of our contents. Jerry, Steve, Shawn and CJL, were friendly, kind, professional, hard workers and extremely conscious of replacing all contents to the original spots. This was 1 of 3 different teams from Serv Pro we had in our home, thank you, thank you, thank you for being so good at your job, we truly appreciate your kindness and encouragement.

Amanda Mate

2 months ago

Alex and David were amazing! They took their time and answered all of my questions. They were extremely friendly and professional. I would highly recommend them to anyone who needs these services in their home.

Marlys Olenech

2 months ago

Servpro was contacted regarding our water damage by our insurance company. From the start of the project to the now completed project, they’ve been amazing! Rick Long our project manager was supportive, detail oriented, professional, friendly and an extremely hard worker. He knew exactly who to call to get the project done completely and thoroughly. Tyler and Quinn from Red Fox Renovations spent many hours on the project from start to finish and we couldn’t be happier with the results! Thank you to all involved and for understanding how stressful these situations can be.

Susan Byrum

2 months ago

Updating (4/20) to add that Jerry and CJ delivered our contents home yesterday. Again, they were very professional, helpful, careful with our newly restored furniture, and did great problem-solving on the job. I would definitely recommend the teams from SERVPRO of Romulus/Taylor! Travis and Jon of the Mitigation Team were fantastic! They were professional, courteous, and always very communicative while they were working with us. We never had to wonder what would happen next, and they made sure that everyone else on their team was up to speed with our status. Thank you to Travis, Jon and all who assisted in the mitigation portion of our water damage.

Steve Wilder

3 months ago

Alex and Dave were great! Thank you for taking such great care of my basement.

Constance Adamcheski

3 months ago

These gentlemen were respectful, kind, helpful, and explained the entire process thoroughly. I would highly recommend them.