United Water Restoration Group of Downriver

Overview:
United Water Restoration Group of Downriver is a water damage restoration service located in Romulus, MI. The company specializes in responding to water damage emergencies, providing services such as flood restoration, mold inspection, and water removal.

Services Provided:
– Water Damage Restoration
– Flood Restoration
– Mold Inspection
– Flood Cleanup
– Water Removal

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (734) 371-5880
Website: https://uwrgdownriver.com/

Customer Reviews and Sentiment:
United Water Restoration Group of Downriver has received generally positive reviews across multiple platforms:

Google Reviews: 4.8 stars based on 21 reviews.

Positive feedback highlights the team’s professionalism, responsiveness, and quality of service. Customers appreciate the prompt response to emergencies and thorough explanations regarding issues like flooding.

Examples of positive reviews include:
“Great guys great company great service thanks for everything United water restoration” – Franklin Beesley
“I highly recommend this company… responded to my call promptly, did everything very professionally” – Irene Vorobiev
“Very professional company responsive highly recommended” – Dupinder Randhawa

However, there was a notable complaint regarding communication and reliability, indicating some customers experienced issues with follow-up and quotes.

Negative sentiment example:
“I have to constantly call AJ… Overall I would not use them again” – Rob

Review Summary:
Positive Sentiments: Professionalism, prompt service, good communication (in most cases), high-quality work.
Negative Sentiments: Issues with communication and reliability from certain team members, lack of follow-up on quotes.

Additional Ratings:
Total Lead Smart Rating: 8.0/10

Conclusion:
United Water Restoration Group of Downriver is a well-regarded choice for water damage restoration services in Romulus, MI, noted for their promptness and professionalism. However, potential clients should be mindful of some communication issues reported by a few customers before making a decision.