SERVPRO of South and Northwest Grand Rapids

Luanne Schipper

2 days ago

The guys worked really hard to clear basement and pull up carpet ! They set up fans and dehumidifier and someone checked them everyday! We were very impressed with the service and friendliness and how helpful the guys were! Thanks so much!

Shirley Weaver

3 days ago

Our hot water heater broke down and we woke up to water soaked carpet in our finished lower level. Servpro came out and took care of our problem and saved us from more damage. We were very pleased with their great service.

Glenna Fawcett

4 days ago

We had a flood in our basement & it was 5p on a Friday! ServePro was there in less than 2 hours to removed the wet carpet & pad and get fans on to save our drywall! They were respectful, and did an amazing job. We had all the fans, dehumidifier & ionizer until Tuesday & they came to check the progress everyday except Sunday! Highly recommend this company!

Laura Noorman

a month ago

Servpro was great when we had our dishwasher leak. They were fast and efficient. I highly recommend them!

Michelle Yeager

2 months ago

Work quite closely with Kyle Davies and I couldn’t be happier. Our house was hit by a tornado, and Servpro worked quite closely with us and the insurance company. I highly recommend Servpro and Kyle to work with. They went above and beyond my expectations. Five stars is not enough to give to this company and the team who helped us get back to normal.

Alison

3 months ago

Kyle Davies really came through for me after a re-install was done incorrectly on my kitchen counter, cabinets, and drawers by someone else. Polite, professional … outstanding customer service sets this company apart from all others. Great job, highly recommend!

Kayleigh Rose

3 months ago

Back in November our house flooded from a water line to our toilet bursting. Servpro was out that night and stayed until early in the morning ripping out our floors, drywall, and drying our house. After the initial crew left, we were put in touch by Servpro with Brian from SP construction. Brian, Adam, and Jesse from Servpros construction team were absolutely amazing. There ended up being over $40,000 in damages. 2 bathrooms were toast and our entire kitchen. They were there everyday and made a super bad situation better and helped with our insurance claim. Definitely ⭐️⭐️⭐️⭐️⭐️

Lisa Norris

3 months ago

I noticed a leak in my bathroom ceiling, that is right below our upstairs bathroom. I was recommended to ServePro of S and NW GR by our plumber. I called and they came over immediately to help me turn off the water to the upstairs toilet. They took care and time to talk me through what all may need to be done, including how to work through insurance claims. They turned an incredibly stressful (and potentially very expensive) event into an incredibly manageable one. From their customer service skills, to the actual work on the bathroom, I have only praise and thanks. We absolutely recommend using them if needed, we certainly will again!

Jeff Breuker

4 months ago

Everyone at Southwest MICHIGAN Servpro was extremely helpful. They were very compassionate as we delt with our house fire. Everyone was very helpful and willing no matter the ask. Joyce was especially great to work with. She was always there with a smile on her face and willingness to do anything we needed.

Lyza Hockemeyer

4 months ago

Working with Michelle Cooper and the rest of the ServPro team is wonderful! They do excellent work. Definitely recommend!