SERVPRO of Oak Park/Ferndale

Doan Griffiths

18 hours ago

We had water coming in from family room from backyard after several weeks of excessive rain. Contacted Serv Pro who upon approval from insurance, came out with a crew and immediately tore out carpet and padding. They cut out drywall and removed insulation. Lots of dehumidifier and fans which were checked daily for readings on moisture levels. The guys and their team were great. Professional and courteous as well as informative and knowledgeable. Many thanks to Gino, Josh, Jeff and Eric. Your company should be very proud that you are apart and represent them so well. Thank you, Doan Griffiths

Michele Lewis

2 months ago

The team from Servpro Ferndale, responded the same day that my basement flooded and proceeded to handle everything, from getting the water out, worked with my insurance, and made arrangements to have all contents removed. Also over saw the complete restoration. Make this your first call. Very happy customer.

idella atkins

4 months ago

I had a company come to my home for an evaluation of a possible repair that left me concerned as it was very costly like $21,000. I followed up with a different contractor that indicated that he had been in the housing business for many years and suggested that the roof needed replacement nothing more. No signs of anything more required, everything appeared solid. I took it a step further and decided to have one room checked out by Servpro, I had a wonderful representative which was Dan, he checked out the room for purity air, any leaking, or discoloration also check for any underlying issues with walls he found nothing for them to service. He walked me through step by step answer every question he was wonderful. It’s always great to have honest businesses that are professional and do not take advantage when a women is the owner of the residence. Thanks Dan and Servpro

James Rhein

4 months ago

Our home insurance had ServPro come out to clean up our bathroom and kitchen ceiling after we had a leak. They came out right away and did a great job opening everything up to look for damage, cleaned it all up, and made sure everything was dry. Mike and Josh were knowledgeable, professional, and helped us out through this process. I would definitely recommend ServPro.

Alex Brown

4 months ago

Very helpful with our flood clean up and restoration projects. Would use them again if an emergency situation arose.

Madelyn Haddad

5 months ago

Very positive experience with this company. Great communication by the owner, Carrie who worked with my insurance company and kept me informed along the entire process. Dan and his entire crew were punctual, atttentive to protecting surfaces and clean up. Work performed was a testament to their knowledge and skillset. Very evident that these people work as a team. I would recommend the Oak Park/Ferndale SERVPRO.

Arthur

5 months ago

I had an awesome experience with Servpro. Everyone, from the person who took my call to the person who gave me the estimate, to the staff who did the cleaning was extremely polite and professional. I can’t think of anything they could’ve done better as they did a terrific job. I highly recommend Servpro and will be using them again in the future for anything else that comes up. Huge thanks to the whole crew!

Alan Gross

6 months ago

We had water damage in our kitchen resulting in our wood floors being damaged. State Farm recommended three service companies and we were fortunate to call ServPro.! They were out the next day started the mediation and were very professional, courteous and decisive on what had to be done. Shout out to Carrie ,who has the franchise , her employees Mike, Josh, Dan, Jeff and Al. All these guys were super and made this easier to get through. Servpro continues to work on getting our home back to normal but I would not hesitate to call them in the future, but we don’t have to do that. Thank you all.

ANNE FEATHERSTONE

6 months ago

I had a pipe break in my basement right before the holidays. I had no idea what I needed to do to get the mess cleaned up. I called Servpro and they walked me through it all. They sent out their team hours after I called them. They handled everything! My schedule had very little disruption because the Servpro crew handled it all. Erick and Corey were fantastic! They were in my home many days and they worked quietly and quickly. I highly recommend Servpro . They are real professionals and know what they are doing. Thank you Servpro for the great work!!

Dawn Daras

8 months ago

I have used servpro of Ferndale/Clinton Township a number of times and each time the company was professional, efficient and reasonably priced compared to other companies I contacted. Most recently Mike came out, assessed my sandy basement floor(flood brought in sand), explained the process, and came back to clean the floor. Mike and Josh thoroughly re- moved all the sand from my basement floor, dried my floor and sanitized my floor. I’m very satisfied with the results and am ready to have new basement carpet laid. I highly recommend this company! They are very conscientious!