SWF Restoration in Dearborn Heights, Michigan 48125

SWF Restoration

20514 Van Born Rd, Dearborn Heights, MI 48125

2.3 (3 reviews)

Overview:
SWF Restoration is located in Dearborn Heights, MI, specializing in water damage restoration services. Despite its intentions to assist homeowners with restoration needs, the company has received a notably unfavorable reputation among its customers.

Services Provided:
Water damage restoration, floor installation, and repair services.

Hours of Operation:
Not specified.

Contact Information:
Phone: (313) 561-3400
Website: https://smokewaterfire.com/

Customer Reviews and Sentiment:
SWF Restoration has received predominantly negative reviews across various platforms:

Google Reviews: 2.3 stars based on 3 reviews.

Positive feedback is absent, with customers expressing significant dissatisfaction.

Examples of negative reviews include:
“Refused to wear PPE in our house. Rude employees.” – Fran Teasdale
“If possible, I would rate this company 5 negative stars… Look elsewhere for your restoration needs and whatever you do — AVOID THIS COMPANY!!” – Larry Grisham

Review Summary:
Negative Sentiments: Unprofessional behavior, poor customer service, lack of response to warranty claims, and issues with quality of workmanship.

Additional Ratings:
BirdEye: Not available.
Better Business Bureau (BBB): Not available.
Total Lead Smart Rating: 1.5

Conclusion:
SWF Restoration appears to struggle with significant customer dissatisfaction, particularly regarding service quality and responsiveness. Prospective customers are strongly advised to consider alternative companies for their restoration needs.

Member Since August 2024

Listing Id 216334

Contact Info

20514 Van Born Rd, Dearborn Heights, MI 48125
(313) 561-3400
Lead Smart Rating :
1.5/10.0

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Listing location

20514 Van Born Rd, Dearborn Heights, MI 48125

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Reviews

Fran Teasdale

4 years ago

Refused to wear PPE in our house. Rude employees. Used Quat disinfectant…very toxic

Larry Grisham

4 years ago

If possible, I would rate this company 5 negative stars. No, make that 10 negative stars. Three years ago, one of their sub-contractors (Dalton Flooring) installed a porcelain tile floor in my kitchen, and there’s been nothing but problems since. Cracked, broken and loose tiles, all because they did not properly level the floor prior to laying the tiles. I have a five year warranty, and I did get them to come back twice to repair some tiles. LAST AUGUST, SWF was notified of even more cracked tiles showing up, but their sub-contractor refuses to come out and fix them. Every time I call SWF or Dalton, all I get from either one of them is one excuse after another. It’s at the point now where they won’t even return my calls. Look elsewhere for your restoration needs and whatever you do –AVOID THIS COMPANY!! They will not stand behind their work or their sub-contractor’s, even with a valid warranty.