Overview:
East Coast Mold Remediation is a water damage restoration service located in Glen Burnie, MD. The company specializes in mold remediation and offers professional services to ensure safe and mold-free environments for residential properties.
Services Provided:
– Mold assessment and remediation
– Water damage restoration
– Insulation recommendations
– Post-remediation inspections
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (443) 259-5010
Website: https://eastcoastmoldremediation.com/
Customer Reviews and Sentiment:
Google Reviews: 4.4 stars based on 7 reviews.
Positive feedback emphasizes the company’s professionalism, responsiveness, and thorough work. Customers have highlighted the team’s communication skills and the quality of service provided.
Examples of positive reviews include:
“Great communication, great work, very professional!” – Holly Phillips
“Professional, responsive, and meticulous… highly recommend.” – Jennifer Schumacher
“Came across some mold in our attic… this experience has been well beyond what I expected.” – Chris Michalak
A significant complaint revolves around lack of communication from the project manager and inadequate completion of the assigned tasks, leading to trust issues with the service.
A notable negative review states:
“Absolutely one star experience… I unfortunately cannot recommend and do not in fact trust that the job was completed.” – Sarah Long
Review Summary:
Positive Sentiments: Professionalism, responsiveness, thorough inspections, good communication, high-quality work.
Negative Sentiments: Issues with project management, lack of trust due to communication failures, incomplete work.
Additional Ratings:
BirdEye: 4.4 stars based on 7 reviews, indicating a generally positive customer response, but with some concerns.
Total Lead Smart Rating: 6.5
Conclusion:
East Coast Mold Remediation presents itself as a competent choice for mold and water damage services in Glen Burnie, MD. While many customers praise the professionalism and quality of work, potential clients should be cautious of the reported communication issues and a negative review regarding trust in service completion.
Member Since August 2024
Listing Id 218431