MasterPro Disaster Recovery LLC in Gaithersburg, Maryland 20879

MasterPro Disaster Recovery LLC

7800 Airpark Rd Suite 2, Gaithersburg, MD 20879

4.9 (61 reviews)

Overview:
MasterPro Disaster Recovery LLC is a water damage restoration service located in Gaithersburg, MD. The company specializes in providing comprehensive disaster recovery solutions, including water remediation and timely restoration services.

Services Provided:
– Water damage restoration
– Water remediation
– Customer communication
– Professional moving services

Hours of Operation:
Monday to Saturday 7 AM to 7 PM

Contact Information:
Phone: (800) 370-6039
Website: http://masterprorecovery.com/

Customer Reviews and Sentiment:
MasterPro Disaster Recovery LLC has garnered positive feedback overall with a rating of 4.9 stars based on 61 reviews, indicating high customer satisfaction.

Examples of positive reviews include:
“Very responsive and great job!” – Megan Milawski
“I was so pleased with the service I received from this business… Great crew. I highly recommend Masterpro Recovery.” – ALI LAINO
“The MasterPro team was highly responsive and communicative throughout the process.” – Lesley Worth

A more mixed sentiment is reflected in one review:
“They are okay, and they kind of do an okay job.” – Yemisi Olusola

Review Summary:
Positive Sentiments: High responsiveness, professionalism, efficiency, excellent communication, and high-quality service.
Negative Sentiments: Limited concerns with service quality noted in individual reviews.

Additional Ratings:
BirdEye: 4.9 stars based on 61 reviews, showcasing consistent high customer satisfaction.
Better Business Bureau (BBB): The business’s profile is not available for accreditation, and it retains a rating of NR (No Rating).

Total Lead Smart Rating: 9.0

Conclusion:
MasterPro Disaster Recovery LLC is highly regarded for its water damage restoration services in Gaithersburg, MD. Clients commend the team’s professionalism, responsiveness, and thorough work. Potential customers can expect a reliable service, although individual experiences may vary slightly as indicated in mixed reviews.

Member Since August 2024

Listing Id 218205

Contact Info

7800 Airpark Rd Suite 2, Gaithersburg, MD 20879
(800) 370-6039
Lead Smart Rating :
9.0/10.0

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Listing location

7800 Airpark Rd Suite 2, Gaithersburg, MD 20879

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Reviews

Yemisi Olusola

7 months ago

They are okay, and they kind of do an okay job.

Megan Milawski

7 months ago

Very responsive and great job!

Patricia Freed

9 months ago

Amazing movers. Everything wrapped, photos taken and moving back in all my furniture to include all the other items were put back in place. Everything! They moved me in and out twice because my floor was not properly done the first time by another company. That other floor company redid my floor and it is good now.

ALI LAINO

a year ago

“I was so pleased with the service I received from this business. They went above and beyond to help me.! I was very impressed with the quality of response, on time, professionalism since the first call to the end of the job.! Great crew.! I highly recommend Masterpro Recovery.!

David Hoenig

a year ago

Ivan and team did an excellent job. They were timely, responsible and went above and beyond to resolve my issues, both before and after completion of the job. If I ever have another problem, I’d definitely use them again.

yve Q

a year ago

Ivan and his team were awesome. Professional hardworking and stayed in communication with me through the whole process. I really appreciate the great work they did and will be recommending them to others

Soncee L

2 years ago

The MasterPro was not only punctual but also professional. For the past year or so Management has made them our ‘go to’ in water remediation. We have found Ivan, the Operations Manager to be professional & willing to provide last minute assistance: Ivan is always a joy to work with. I highly recommend the MasterPro disaster recovery team to all who have a need of this type of service!!

Lesley Worth

2 years ago

The MasterPro team was highly responsive and communicative throughout the process. The team was efficient and very tidy.

T. Fergo

2 years ago

MasterPro are excellent! Prompt, hard working and courteous even when owners are under extreme duress. I wish I did not have to call them but they are always there to help me out! Thank you! Therese Fergo, Property Manager and Realtor

Alicia Harripaul

2 years ago

MasterPro Disaster Recovery LLC is a very professional, knowledgeable, quality service! They are extremely organized, detailed, and responsible working on their projects, photos, and reports whether for yourself or your insurance company! I absolutely loved the crew and Ivan, They are the ABSOLUTE BEST!!!!