SERVPRO of Catonsville in Baltimore, Maryland 21227

SERVPRO of Catonsville

4030 Benson Ave, Baltimore, MD 21227

4.5 (80 reviews)

Overview:
SERVPRO of Catonsville is a renowned water damage restoration service located in Baltimore, MD. The company specializes in rapid response to emergency situations, including storm damage and flooding, ensuring efficient recovery and restoration for residential and commercial properties.

Services Provided:
– Water damage restoration
– Emergency response services
– Mitigation of storm damage
– Clean-up after flooding
– Professional restoration and recovery services

Hours of Operation:
Monday to Saturday, 8 AM to 8 PM

Contact Information:
Phone: (410) 709-7437
Website: https://www.servprocatonsville.com/

Customer Reviews and Sentiment:
SERVPRO of Catonsville holds a strong average rating of 4.5 stars based on 80 reviews.

Positive feedback highlights the company’s responsiveness, professionalism, and quality of service. Customers have praised the courteous staff, quick response times, and the care taken during restoration efforts.

Examples of positive reviews include:
“A major wind storm… my insurance company sent Servpro to patch until a roofer could come.” – Wilma Selkow
“Every encounter with ServPro personnel was professional and timely.” – Emma Sembly – Brodie
“True lifesavers… their care made our nightmare a little more tolerable.” – Jacki Ashkin

Negative sentiments have not been prevalent in the reviews, indicating a generally high level of customer satisfaction.

Review Summary:
Positive Sentiments: Quick response, professional demeanor, courteous staff, thorough service, and excellent customer care.
Negative Sentiments: None noted prominently in reviews.

Additional Ratings:
BirdEye: 4.5 stars based on 80 reviews, aligning with the positive trends observed across platforms.
Total Lead Smart Rating: 9.2

Conclusion:
SERVPRO of Catonsville is an excellent choice for water damage restoration services in Baltimore, MD. The company is highly regarded for its prompt and professional service, making it a reliable option for those needing urgent assistance after water-related emergencies.

Member Since August 2024

Listing Id 213114

Contact Info

4030 Benson Ave, Baltimore, MD 21227
(410) 709-7437
Lead Smart Rating :
9.2/10.0

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Listing location

4030 Benson Ave, Baltimore, MD 21227

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Reviews

Wilma Selkow

6 months ago

A major wind storm on a Thursday destroyed my roof. The rubber roof completely rolled off in a sheet as it it wer b My insurance company sent Servpro to patch until a roofer could com

Vonna Ordaz

8 months ago

Amazing service from javier

Miek Segers

9 months ago

Very responsive – courteous staff – detailed invoice – very happy with their service

Jacki Ashkin

10 months ago

Lifesavers! No one wants to be in the position to need ServePro to mitigate damage to their home but we are grateful for the care they took helping us. A faulty dishwasher installation by a big box store caused a flood in our kitchen that also went through the floor and severely damaged the finished basement below. Our insurance contacted ServePro who sent Chrissy and Autumn to our rescue. What a caring, professional team. They had to pull up flooring, carpeting, remove drywall and set up fans and dehumidifiers. Their care made our nightmare a little more tolerable. Thanks, Chrissy and Autumn, and thanks ServePro!

Kimmie Remis

10 months ago

Truly the nicest people. So great with answering all my questions and they were incredibly respectful of our cultural practices when packaging items etc. They really made a stressful process so easy. Also really appreciate they wore masks when we asked. Five stars all around

Emma Sembly - Brodie

10 months ago

Every encounter with ServPro personnel was professional and timely. They explained their process and fully answered my questions. I would not hesitate to use them again if necessary.

Jon Dill

10 months ago

Heaven, Jess, and Thorn were wonderful. ServPro answered my questions, did what and when they said they were going to do. All were responsive. Highly recommend. You can’t go wrong.

Tenae Wright

10 months ago

This is my 3rd time using Servpro and they are awesome. Chrissy and her team ROCK. They accommodated my schedule and we’re super professional. Thank you all. 3rd times the charm hopefully 🤞🏽

Jennifer Kincaid

10 months ago

We called ServPro after an incident in our office. They came out within 2 hours and had the office cleaned within an hour. I am highly impressed with their professionalism and speed of response.

Diana Zwaig-Krol

11 months ago

We were replacing our whole (flat) roof and the roofer removed the roof and didn’t cover it correctly. So when we had a rainstorm that evening, it rained inside our home from one end of the house to the other. ServPro came as soon as we called them and helped us. They have been here daily until their job was completed. Always on time and courteous.