Restoration Pros in Lafayette-LA, Louisiana 70506

Restoration Pros

100 J B Rd, Lafayette, LA 70506, United States

4.8 (86 reviews)

Overview:
Restoration Pros is a reputable water damage restoration service located in Lafayette, LA. The company specializes in addressing water-related issues in residential properties, providing timely responses and quality service to ensure effective restoration.

Services Provided:
– Water damage restoration
– Emergency response services
– Professional assessment of damage
– Customer support and communication

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (337) 427-7239
Website: https://www.restorationprosla.com/?utm_campaign=gmb

Customer Reviews and Sentiment:
Restoration Pros has received positive feedback with a high average rating of 4.8 stars based on 86 reviews. Customers commend the company’s professionalism, responsiveness, and excellent customer service.

Examples of positive reviews include:
“Kyle did an excellent job. I highly recommend him.” – Susana Landry
“They were very professional and prompt.” – Stacey
“Brennan was exceptional in his job performance and personality!” – Charlene Roddy

However, a negative review highlighted significant concerns:
“STAY AWAY… these guys are only worried about their money!!!” – Brock Gonsoulin

Review Summary:
Positive Sentiments: Excellent customer service, prompt response, knowledgeable technicians, thorough communication, and professionalism.
Negative Sentiments: Issues with handling insurance claims and lack of follow-through on commitments.

Additional Ratings:
BirdEye: 4.8 stars based on 86 reviews, indicating high levels of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 8.2

Conclusion:
Restoration Pros in Lafayette, LA, stands out for its quick response times and quality service in water damage restoration. While many customers are highly satisfied with their experience, it is important for potential clients to consider the mixed feedback, particularly regarding insurance handling before engaging their services.

Member Since August 2024

Listing Id 220742

Contact Info

100 J B Rd, Lafayette, LA 70506, United States
(337) 427-7239
Lead Smart Rating :
8.2/10.0

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Listing location

100 J B Rd, Lafayette, LA 70506, United States

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Reviews

Susana Landry

a month ago

Kyle did an excellent job. I highly recommend him.

Stacey

a month ago

They were very professional and prompt. Within a couple of hours of calling, they were there to assess the damage.

Charlene Roddy

a month ago

Brennan was exceptional in his job performance and personality!

Desdreian Gant

2 months ago

Veronika was very helpful and patient. Very communicative and helped us out as best as she could. Would definitely Restoration Pros. Steven Guilbeau (their 3rd party recommendation) was a pleasure as well. Thanks to both of them.

Tripp Smith

3 months ago

These guys are top notch in what they do! Techs are knowledgeable, thorough and professional!! The staff kept me posted with updates everyday of how the job was progressing!! I highly recommend Restoration Pros for your needs!!

Caleb Marcantel

5 months ago

Brennan and Donavin helped me unlock my truck after I locked my keys inside. These guys finished a restoration job at my neighbors, saw me struggling to unlock my truck, and walked over to help me out when they didn’t have to. Appreciate the help guys.

Derek Moreau

5 months ago

Excellent customer service, Gabe, Donovan, and Brennan went above and beyond to answer our questions and to be as helpful as possible. Excellent, clean well maintained equipment, and very polite people. Made a bad situation bearable.

Madison DeHart

6 months ago

Awesome service from Gabe and Brennan. Thank you so much! CVS store manager- Tim Domingue

Anthony Hansberry

6 months ago

Called company and spoke with Kent, he was very quick to send two technicians within 20 minutes to respond to my emergency! Will definitely use them again👍 …

Brock Gonsoulin

7 months ago

Came into my wife’s trailer after a water leak she explained to them she didn’t have the money to fix it and insurance didn’t yet approve her to get the work done the guy said no big deal we will take care of the insurance company came in ripped everything thing out the house then realized it wouldn’t be enough to reinstall and left it like that then the insurance did not cover it like they said they would handle it what a joke now they are trying to sue my wife for money for a job they didn’t finish and then didn’t handle there side saying they would handle the insurance company.. STAY AWAY THESE GUYS ARE ONlY WORRIED ABOUT THERE MONEY!!!