PuroClean of Lafayette

Overview:
PuroClean of Lafayette is a water damage restoration service located in Lafayette, Louisiana. The company specializes in addressing various types of water damage issues and provides essential restoration services to help customers recover from these situations efficiently.

Services Provided:
– Water damage restoration
– Mold remediation
– Fire damage restoration
– Biohazard clean-up
– Structurals drying

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM

Contact Information:
Phone: (337) 205-5235
Website: https://www.puroclean.com/lafayette-la-puroclean-lafayette

Customer Reviews and Sentiment:
PuroClean of Lafayette has received a mix of reviews, reflecting varying levels of customer satisfaction.

Examples of positive reviews include:
“Highly professional team that was very efficient!” – Sarah J.
“We had a great experience with them during a difficult time.” – Mark T.
“The crew was courteous and knowledgeable.” – Emily R.

A noted complaint highlighted issues with communication and delays in the restoration process, which caused frustration for some customers.

Review Summary:
Positive Sentiments: Professionalism, efficiency, excellent customer care, knowledge of the team.
Negative Sentiments: Communication issues and delays in service.

Additional Ratings:
BirdEye: 4.5 stars based on 15 reviews, indicating a generally positive customer experience but with some criticism noted.

Total Lead Smart Rating: 7.5

Conclusion:
PuroClean of Lafayette appears to be a credible choice for water damage restoration services in Lafayette, LA, with commendable qualities in professionalism and service efficiency. However, potential clients should consider the noted communication issues that could impact their experience.