SERVPRO of Downtown and South Baton Rouge

Overview:
SERVPRO of Downtown and South Baton Rouge is a prominent water damage restoration service located in Baton Rouge, Louisiana. The company specializes in addressing water damage emergencies and restoration, ensuring rapid response and effective remediation solutions for affected properties.

Services Provided:
– Water damage restoration
– Emergency service for flooding
– Pipe break remediation
– Customer support and communication during the restoration process

Hours of Operation:
Monday to Saturday 24 hours

Contact Information:
Phone: (225) 761-9500
Website: https://www.servpro.com/locations/la/servpro-of-downtown-and-south-baton-rouge?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Downtown and South Baton Rouge boasts an impressive rating of 4.9 stars based on 73 reviews.

Positive feedback emphasizes their promptness, professionalism, and the quality of service provided. Customers have expressed satisfaction with the team’s ability to effectively handle water damage and their communication throughout the process.

Examples of positive reviews include:
“Anthony and his assistant Will were very helpful and were quick to the job.” – Grayson Bonfils
“We loved working with this company! Everyone was very knowledgeable and actually did what they said they were going to do.” – Dana Truitt

However, there is a notable negative sentiment stemming from a single complaint citing unprofessional conduct and unresolved issues related to service quality.

The complaint stated:
“Worse nightmare, very unprofessional not properly trained and dangerous company.” – Tami S

Review Summary:
Positive Sentiments: Prompt service, knowledgeable staff, effective communication, and high-quality water damage restoration.
Negative Sentiments: Issues with professionalism and unresolved claims impacting customer trust.

Additional Ratings:
Google Reviews: 4.9 stars based on 73 reviews, indicating overwhelmingly positive customer experiences despite a single negative review.
Total Lead Smart Rating: 8.5

Conclusion:
SERVPRO of Downtown and South Baton Rouge stands out as a reliable choice for water damage restoration services in Baton Rouge, LA. Their high customer satisfaction and professionalism are frequently highlighted, but potential clients should remain aware of the isolated negative feedback.