Purofirst Disaster Services

Stevie Molter

3 weeks ago

On time. Takes pride in their work. Great technicians. I’d hire again in a heartbeat. Thanks guys

Vince Kinman

a month ago

Purofirst team was at the complex after the fire early morning. They spoke to me and quickly assessed what needs to be done. I spoke to insurance co. And away they went. First off Stacy Johnson was who i worked with and was excellent. Then when i had my apartment available the team of Summer, Ron, Amber and Jeff delivered everything and i said my bed frame is hard to put together, Summer said well we will be doing that. I was shocked. They put clothes back in dresser and when some bolts must of fell out, Summer goes to lowes and got what was needed. I tipped them because what a team. Please share this to them. I thanked them a bunch of times but they need a pat on the back. I will recommend your company for sure. Thank you Purofirst.

BADMANALI8587

2 months ago

First and foremost I cannot say enough good things about purofirst and the people that work for this company. My home in Milton Kentucky was severely damaged by a tornado and my KFB agent recommended them to me and the day I called David Jones with purofirst he drove to my home immediately. Within a few days before the insurance agent even came to my house the entire roof was replaced and when I say entire roof I mean you look up and it’s blue sky. They took a rook on a 4k square foot house completely off down to nothing but walls and had it back on in 2 days!..! Throughout the whole process there has been 50 plus people in and out if my home and they have not stolen or damaged anything and they always leave it cleaner than it was when they started the work for the day. Basically the entire second story of my home along with front covered porch and entire electrical in the house has been repaired and like new in just over a month and it was a month of fighting the weather trying to get it all done but they always showed up when they could to get the work done…. This horrible experience with a tornado destroying my home has turned into the best experience I have ever had with a contractor that provides the most professional and quality work in my life leaving me with a 100 year old home that is built back better than it ever was! Also a huge shout out to there electrician James Eden who went above and beyond! If anyone out there has a severe catastrophe like a tornado hitting you home or you just need a few windows replaced or some new lights put in this is the company I hope you call because you will not find better quality service, craftsmanship, honesty and professionalism than you will with Purofirst!..!

Cindy Hack

2 months ago

A tenant had been gone for a week, returned Derby Eve and the toilet had been overflowing while he was gone, flooding the house. I called my State Farm agent and she recommended Purofirst. While waiting for a return call, I reached out to two personal contacts with other companies, they both declined. A fourth company returned my call two days later. Puro First was there first thing the next day and got to work. Thank you for your help in mitigating further damage–and for promptly returning phone calls! Doug & Justin for the win!

William Adams

4 months ago

I worked with Philip and a whole crew, Joe, George, Walter, and others. My house has really had a lot of trouble in the last decade with water damage. I finally got tired of having to tear down drywall and then having to fix pinhole leaks and bad wood. I decided to have my whole house replumbed. When they did the replumbing, they all but destroyed my bathroom and utility room, and impacted the kitchen as well. I wondered if I was ever going to be able to take a shower again or how they were going to put my house back together. Well, my plumber recommended this place and I was very very happy. I had numerous question, several requests, and at times, I requested that someone re-do something because of a mistake. I never got push-back from anyone, from Philip or the contractor workers. Everyone was very polite and understanding and treated my house like it was theirs. I had a lot of expectations and I had numerous questions and took up a lot of time from the team, however, I was beyond happy. I highly recommend this place if you have had major work done and need a restoration service or had a natural disaster.

Cheryl Abston

4 months ago

They was the most perfessional well mannered very helpful amber and brandy and Megan was wonderful and this has been the best company I’ve had to work with

Dee Anna Hatfield

4 months ago

I want to thank the entire staff with Purofirst for their help during our fire event. I want to especially point out the cleaning team. After three days our house was cleaned impeccably! Great Job to the entire team!

David Michel

5 months ago

I have to say that Kyle at Purofirst did an excellent job coordinating a fairly large job. Timeline and updates were thoroughly communicated and the job was professionally done. I initially contacted someone else about this job. That won’t happen again. Next time they will be my first call! It’s even in the name.

Bryan Armstrong

8 months ago

Failed to complete our job. Drug on for months. Missed scheduled appointments.

Danny Reichardt

8 months ago

There driving skills or non-existent they drive down the Greene Snyder at 60 mph in the left hand lane blocking the flow of traffic in those box trucks especially the two guys traveling north on the Snyder around the 64 exit about 630 in the morning they should be fired immediately they do this wire often causing traffic to back up almost daily!!!!