SERVPRO of Warren County

SERVPRO of Warren County

Available
location 1999 River St, Bowling Green, KY 42101
4.4 (87 reviews)

Overview:
SERVPRO of Warren County is a water damage restoration service located in Bowling Green, KY. The company specializes in responding to water damage emergencies, providing restoration and cleanup services for residential and commercial properties.

Services Provided:
– Water damage restoration
– Storm damage recovery
– Emergency response
– Clean-up services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (270) 796-8080
Website: https://www.servpro.com/locations/ky/servpro-of-warren-county?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Warren County has received a mix of reviews, with an overall rating of 4.4 stars based on 87 reviews.

Positive feedback highlights the company’s efficient service, responsiveness, and friendly staff. Customers have noted the professionalism and thoroughness of the crews.

Examples of positive reviews include:
“Excellent experience. Jake Duncan was the best.” – Dakota Schrein
“All work was done timely and well.” – Durham Moody
“Excellent communication and service!” – Janeth G

Conversely, some customers reported negative experiences, primarily related to delays in service and issues with communication and billing.

Examples of negative reviews include:
“They have been working on my mother inlaws home for 2 months, nothing is finished yet, very poor service!” – Hippie BLUBIU
“We did not communicate with us that they were an out of state franchise storm chasing.” – Shawn T

Review Summary:
Positive Sentiments: Efficient service, professional crew, good communication, friendly staff.
Negative Sentiments: Delays, billing issues, communication breakdowns.

Additional Ratings:
BirdEye: 4.4 stars based on 87 reviews, reflecting a similar trend of customer satisfaction with occasional service issues.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been complaints regarding delays and communication.
Total Lead Smart Rating: 6.5

Conclusion:
SERVPRO of Warren County is a viable option for water damage restoration services in Bowling Green, KY, praised for their responsive and efficient service. However, potential customers should consider the mixed reviews and reported issues with delays and communication before making a decision.

business

Member Since August 2024

Listing Id 213847

Contact Info

  • address 1999 River St, Bowling Green, KY 42101
  • phone (270) 796-8080
  • Lead Smart Rating :
  • 6.5/10.0
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Listing location

  • address 1999 River St, Bowling Green, KY 42101
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