Phoenix Renovation and Restoration of Kansas City in Overland Park, Kansas 66223

Phoenix Renovation and Restoration of Kansas City

6970 W 152nd Terrace, Overland Park, KS 66223

4.4 (150 reviews)

Overview:
Phoenix Renovation and Restoration of Kansas City is a water damage restoration service located in Overland Park, KS. They specialize in addressing water damage issues, including mold remediation and various home repairs, providing quality service and timely responses to customer emergencies.

Services Provided:
– Water damage restoration
– Mold remediation
– Home repairs (electrical, plumbing, carpentry)
– Emergency water mitigation

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (913) 599-0055
Website: https://www.kcphoenix.com/

Customer Reviews and Sentiment:
Phoenix Renovation and Restoration has received generally positive feedback across multiple platforms:

Google Reviews: 4.4 stars based on 150 reviews.

Positive feedback emphasizes their excellent communication, prompt service, and professionalism. Customers have praised the company’s responsiveness and attention to detail.

Examples of positive reviews include:
“Great service from start to finish! Communication has been great as well as follow through.” – Kendra Fagan
“Devan was phenomenal in the remediation process… I definitely trusted him to get everything taken care of.” – Nicholas Carroll
“Highly recommend! Everyone on the team was top notch. Communication was great.” – Jenny McGinnis

A complaint mentioned an incident involving damaged furniture and lack of communication concerning it.

Review Summary:
Positive Sentiments: Excellent communication, prompt service, professionalism, attention to detail, and customer trust.
Negative Sentiments: Issues with care during the restoration process leading to property damage and lack of follow-up.

Additional Ratings:
BirdEye: 4.4 stars based on 150 reviews, reflecting a similar trend of customer satisfaction.
Total Lead Smart Rating: 8.1/10

Conclusion:
Phoenix Renovation and Restoration of Kansas City emerges as a reliable choice for water damage restoration services in Overland Park, KS. Their strong emphasis on communication and professionalism has garnered positive customer reviews, though potential clients should be aware of the occasional service-related concerns before making their decision.

Member Since August 2024

Listing Id 224885

Contact Info

6970 W 152nd Terrace, Overland Park, KS 66223
(913) 599-0055
Lead Smart Rating :
8.1/10.0

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Listing location

6970 W 152nd Terrace, Overland Park, KS 66223

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Reviews

Kendra Fagan

a day ago

Great service from start to finish! We had water damage after being out of town. They were out the next day and started mitigation right away. Communication has been great as well as follow through on doing what they say they’ll do. Would recommend this company 100%! We worked directly with Thor, Payton, Devan, & o think the last guy out was Billy. Top notch company.

Nicholas Carroll

a day ago

Mold sucks. About 6-months ago, my wife purchased a mold test and found that we had abnormal counts in our son’s room & our bathrooms. After calling multiple different agencies, we got connected with Ben over there and we started the remediation process. Devan was the one working on our house, and he was phenomenal. The whole process was fairly stressful and Devan shot us straight every step of the way. Obviously it’s a little weird having people be at your house for long stretches, without you there but I definitely trusted Devan to get everything taken care of. Mold certainly sucks, but Phoenix got it cleared out, and I would recommend them to anyone.

Thomas

5 days ago

Had Phoenix come and do some work when my basement flooded. Overall they did a good job, but they did break one of my furniture pieces and left without saying anything about it.

Terry Johns

a week ago

Great place and good people.

Rachel Hermelin

a month ago

We were in the midst of trying to do a lot of home repairs ourselves in order to save some money, but we were in WAY over our heads. Emily swooped in and took over and we couldn’t be more grateful! Her attention to detail and excellent communication made the whole process an excellent one. We had Phoenix help us with electrical, plumbing, and carpentry. We are so pleased, not only with the end product, but also the process in how we got there. Everyone was really great to work with. Thank you!

Jenny McGinnis

2 months ago

Really appreciate all of Mike’s attention to detail, timeliness and quality work. Everyone on the team was top notch. Communication was great. Highly recommend!

Eric Rice

5 months ago

Phoenix was very responsive in regard to meeting to review my water damage needs and completing work. Devon, who led the water remediation work was extremely professional, informative and responsive.

Jeff Morrison

5 months ago

Great customer

Craig M

5 months ago

Fantastic communication from start to finish.

Mike Cox

6 months ago

I highly recommend Phoenix Renovation and Restoration. We came home from vacation to find our dishwasher had been leaking onto our kitchen floor. After meeting and receiving several estimates, it was clear that Phoenix Renovation and Restoration was going to have our backs throughout the insurance claim process and our restoration project. It was always a pleasure working with and communicating with our Contractor, Christopher Robles. Christopher kept us informed each step of the way and really made what would normally be a stressful situation, stress free. Look no further. You will not be disappointed should you choose Phoenix Renovation and Restoration for your home repair needs.