Flood Rewind Renovation and Restoration of Overland Park

baylee emery

2 months ago

If i could give zero stars i would, Besides jake. Jake responded every within a timely manner and was always helpful! This review is long over due, we had a pipe burst in our house, and it was a big job don’t get me wrong but The communication is absolutely terrible, rarely got responses back, the work done is Eh at best. I have outlets that pull out of the wall, my cabinets are uneven and have nails poking throughout the cabinets. It definitely didn’t seem like they cared a whole lot. I could go on and on. Thankfully insurance paid for this, and not myself.

Kelly M

2 months ago

Half good/ very bad report. When it came to evaluation of Damage they were spot on and my insurance paid it promptly. Secondly, the actual work done was good. My big issue and biggest frustration was their TERRIBLE communication. They would show up whenever they wanted with no notice. Rarely, did they responded to my messages. I let them know repeatedly they needed to give us 24 hour notice. We work full time and have several dogs and my poor elderly mother had to be there for them. Very disappointed with them. They don’t value their customers time. It felt Iike bc they got paid upfront they just didn’t care.

Josh Tucker

4 months ago

The mitigation team responded fast to our water damage. Within hours met me at the house and started setting up industrial fans, dehumidifiers, and assessing the damage. The reconstruction team worked fast and matched everything perfectly. Great communicators and very friendly!

Diana Toe

4 months ago

Professional team, great customer service, quality work, project completed in a timely manner, highly recommended.

Kelsey Hoberecht

4 months ago

They took care of everything for us from start to end, they worked with our insurance. Professional and knowledgable.

Aaron Londraville

4 months ago

Flood Rewind was an absolute lifesaver during our project! From day 1, when the incident first occurred, they were extremely quick to respond and immediately came to assess the damage. Jake was a friendly and helpful voice at a time when we were absolutely lost. If you’ve ever experienced damage to your home, you know that that first moment, the realization of what’s happened, can be absolutely devastating. Jake was there to ensure us everything would be ok. When our insurance company ghosted us and tried to tell us they would not cover things that our policy ensured they would, Jake was there with pictures and videos and any documentation you can think of. Even though I think we probably set the record for length of claim, Jake was always so darn nice and encouraging. He was in our corner every step of the way. Of course when we got the green light and it came time to actually do the repairs, Jeremy and his team were equally incredible. Very communicative. Helped us pick out beautiful replacement materials, and him and his team knocked the work out so quickly! The quality of the work they did was just so awesome! I honestly feel like our kitchen looks better than it ever did. Jeremy and his team were an absolute joy to be around too! I wish I could remember all of their names, because I would love to shout them out individually. Even just when they were cracking jokes and chatting with us in between things, it really helped us keep our spirits up. Seriously thank you all so much! Choosing Flood Rewind was luck, but we just feel so fortunate to have found them. I don’t know how we could have possibly made it through this process without them. They were so professional and friendly. When you wake up one morning and realize your kitchen has essentially been destroyed it’s so hard to imagine a time when it will ever be back to normal, and when you have an insurer who leaves you hanging, it’s so hard to believe that everything will be ok… but Flood Rewind made it easy. And the quality of their work made our kitchen feel better than it ever has, which is a dream we never would have pictured a year ago. Thank you again so much, guys!! Your hardwork and help this last year really means the world to us. I would VERY highly recommend Flood Rewind to absolutely anyone!

Joel Spencer

a year ago

Jake and Jeromy were great to work with. Responsive, efficient work, and very knowledgeable about the insurance process.

Stacy Replogle

a year ago

All work was done to satisfaction and on time. The group at Flood Rewind were great to work with.

Jill Stauber Busam

a year ago

When you need help it’s comforting to know that the people you hire are caring professionals who know their job and do it well. That describes this company and it’s employees perfectly. Thank you Jake Gibson and all the people there for your great work.

Drew Pixler

a year ago

We were referred to Flood Rewind for Reconstruction services after our home had water back up in the basement. The amount of money that our insurance company gave us was making it hard to get our house fixed. The guys at Flood Rewind gave us an estimate, and got our insurance company to pay for repairs. All we had to pay was our deductible. Everyone was very friendly, and they did great work. I would recommend to my friends and family. Thanks again guys!