SERVPRO of Kansas City Central, Leavenworth & NW Wyandotte County

Mrs. French

2 weeks ago

Mary and Fanny did an excellent job very nice it was an absolute pleasure working with them

Taishel Johnson

3 weeks ago

Matthew and Kai were professional and absolutely amazing. They were very respectful of our home and property. Matthew answered every question and explain things so the last detail. Thank you guys for the amazing service during a difficult time!

Kevin Benson

a month ago

We had a pipe burst in our basement, in January. The Serv Pro team was superb. Thorough, professional, kept us informed of progress. A superb company that set and met high standards.

Donald Hensley

2 months ago

First, I want to express my appreciation for the effort that several SERVPRO offices made to help expedite the initial water removal. The Ft. Leavenworth office was the 1st on the scene and Drew got the ball rolling. Next to arrive the very next day was Jacob, Breanda, and I believe Jack. They immediately went to work to place pads under furniture, move furniture, pull back carpet, place fans and humidifiers and start the drying process. Jacob was the most impressive in that he worked daily for the next week and a half (10 days) removing drywall, stained wood, carpet, detaching the bar from the wall, saving trim where possible. His daily updates were excellent, and his can-do attitude was very welcomed. Jacob did have some help from time to time (for an hour or two) but he was the main person on the job and did an excellent job of ensuring that the walls, were dried out ands been treated with a mold inhabitant spray. He carefully checked the moisture % and when I questioned the levels (yes i did my own trust/verify with my own moisture meter) he double checked and took action to ensure the walls and framework was dry. Jacob absolutely made our event as painless as possible and gave me confidence that he had done all he could to resolve my problem and concerns. In closing, just know I am a very particular person and pay close attention to details and Jacob exceeded my expectations! Happy Customer Don & Judy Hensley

Stephanie Aguirre

2 months ago

Mary and Fany were wonderful! They came and cleaned, so kind and left my bedrooms spotless! Very thorough and all was done in a timely manner!

Michelle Wills

2 months ago

We’ve used them a few times now and they are by far the best in the business! They were quick to have someone come out to assess the damage and even being incredibly busy with the freeze in January, they were able to come out and do the work so fast. They give fair quotes and their work is always impeccable. We have had two major floods since owning our home and each time our Servpro has made the process as quick and easy as possible. They keep you updated along the way and are knowledgeable about the different insurance companies, making the whole process painless. I would recommend them over and over again!

Meghan Voorhees

2 months ago

Servpro truck rolled up sooner than they’d told us to expect. Staff were experienced, capable and polite. They got the soggy carpet and pad out and dehumidifiers/fans set up in no time. I’m especially grateful to Emma and Roxanne for their calm professionalism in this stressful situation! They were wonderful!

Erica Robinson

3 months ago

Servpro did a great job transforming our house that was severely damaged in a fire, into a beautiful new home. Drew, Dan, and the rest of the crew were very professional, great to work with and they made sure everything was done right. I highly recommend Servpro!!

Robin Krasnesky

3 months ago

We own a large, historic home in Leavenworth, KS that we fondly refer to as Krasnesky Manor. It’s a very special house, so when we had water damage from a leak, we needed to be sure this 140 year old treasure was handled by people who knew what they were doing. After shutting off the water, the first call we made was to our local Servpro. They arrived within the hour. We now know the leak originated from our nearly new washing machine (the hot water valve failed) which flooded the second floor laundry room, drained through to the kitchen ceiling, and down into the basement below. While there was still a mess to clean up and some water damage that had to be dealt with by the professionals, we were extraordinarily fortunate to have avoided catastrophic damage to the Manor. Our Servpro team was absolutely magical. Jacob, Matt, Jake, Jeremiah, and Drew were in and out of the Manor every day, checking the status of the remaining moisture in the walls, floors, and ceilings, answering endless questions, and patiently explaining the process again and again. I cannot say enough good things about them. This grand old Victorian girl lives another day because of professionals like this team.

Nina Butner

3 months ago

Thank goodness for ServPro! Matthew came out the same day I called (sewer backup) and explained things thoroughly, putting me and my family at ease in knowing things would be done the right way. He was great with follow up and I appreciated his professionalism and ability to communicate with ease. Would definitely use Servpro again!