Hays + Sons Complete Restoration in Indianapolis, Indiana 46227

Hays + Sons Complete Restoration

757 E Murry St, Indianapolis, IN 46227

4.6 (343 reviews)

Overview:
Hays + Sons Complete Restoration is a water damage restoration service located in Indianapolis, IN. The company specializes in restoring properties affected by water damage and provides a range of related services to ensure customer satisfaction during challenging times.

Services Provided:
– Water damage restoration
– Fire and smoke damage restoration
– Disaster recovery
– Customer support and communication

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (317) 788-0911
Website: www.haysandsons.com

Customer Reviews and Sentiment:
Hays + Sons Complete Restoration has received high praise with a Google Rating of 4.6 stars based on 343 reviews.

Positive feedback emphasizes excellent customer service, responsiveness, and professionalism. Customers often highlight the empathy shown by the team during stressful times and their effectiveness in handling restoration projects.

Examples of positive reviews include:
“Chris & Carlos were great! The final result was fantastic.” – Kathy Welsh
“Although we wouldn’t want to have to go through this again, we are so thankful to have this team during this trying time.” – Valerie Pullen
“Very professional, great people!” – Charlie T

Negative sentiments are minimal, with some mentions of pricing being considered on the higher side.

Review Summary:
Positive Sentiments: Excellent customer service, quick response, professionalism, empathy, and effective project management.
Negative Sentiments: Perceived high costs.

Additional Ratings:
BirdEye: 4.6 stars based on 343 reviews, indicating a strong trend of customer satisfaction.
Better Business Bureau (BBB): The business is not accredited but maintains a positive reputation.

Total Lead Smart Rating: 9.0

Conclusion:
Hays + Sons Complete Restoration appears to be a trusted choice for water damage restoration in Indianapolis, IN, noted for their compassionate service and high-quality work. Their dedication to customer satisfaction is evident, making them a reliable partner during emergencies.

Member Since August 2024

Listing Id 219868

Contact Info

757 E Murry St, Indianapolis, IN 46227
(317) 788-0911
Lead Smart Rating :
9.0/10.0

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Listing location

757 E Murry St, Indianapolis, IN 46227

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Reviews

Kathy Welsh

a week ago

Chris & Carlos were great! Although supply chain issues drug the restoration out WAY longer than I anticipated. The final result was fantastic. As items trickled in, Chris was able to react quickly and get crews in, usually the next day. I appreciated their patience with my impatience. Highly recommend

Valerie Pullen

a week ago

Malerie was the best! Along with her team Sky, Adriana, Liz, and Taylor, they packed our house after we had a fire. They were empathetic and uplifting during our time of distress. Although we wouldn’t want to have to go through this again, we are so thankful to have this team during this trying time and will miss seeing them. We would give them more than 5 stars if possible. High praise to Angie and Justin although the other work has just begun. Both Angie and Justin have been so informative and caring and we wouldn’t want this in anyone else’s hands.

Flora Akpang

a week ago

Great customer service and expired services

Melissa Brooks

a week ago

Josh Allman and Tony Robinson did an amazing job at Historic Square in Greensburg! Their communication and work was superb!

Kim Kelly

a week ago

We had a leak that cause us to have Hays and Sons Restoration come out. Blake and Gere were great. Very professional and nice to work with. Great communication.

Darrell Styles

4 weeks ago

I was extremely pleased with Josh Allman’s (Hays and Sons) handling of this project. He ensured everything was done timely, and kept me up-to-date on every aspect of the project.

David Warren

4 weeks ago

We appreciate the quick response and the good service. I thought the price was pretty expensive, but I guess everything costs more these days. Thanks again.

Nick F

a month ago

Hays and Sons Employees were excellent. Miodrag Dodig the Estimator, Biven Fuqua, Carlos Rojas and Juan Yanez all performed their work to the highest standards. Thanks.

Charlie T

a month ago

Very professional great people my project manager Jeff was awesome to work with. Great work from everyone all the contractors were respectful and considerate. Great experience would recommend to anyone.

Rhonda Urban

a month ago

I wish to say thank you to all of the crew that worked on my home. Every step of the way to employees were kind and considerate. If I had a problem or questioned someone, it was addressed immediately! ( and always to my satisfaction!) Thank you