Ross Cleaning & Restoration Inc in Fort Wayne, Indiana 46803

Ross Cleaning & Restoration Inc

2025 S Anthony Blvd, Fort Wayne, IN 46803

4.9 (450 reviews)

Overview:
Ross Cleaning & Restoration Inc is a reputable water damage restoration service located in Fort Wayne, Indiana. The company specializes in addressing issues related to water damage, including basements, mold removal, and moisture restoration. With a strong customer base and extensive experience, they are well-equipped to handle emergencies efficiently.

Services Provided:
– Water Damage Restoration
– Mold Removal
– Moisture Assessment and Removal
– Basement Damage Repair
– Customer Consultation and Assessment

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (260) 625-6677
Website: http://www.rossrestoration.com/

Customer Reviews and Sentiment:
Ross Cleaning & Restoration Inc has received overwhelmingly positive feedback from customers, reflected in their high rating.

Google Reviews: 4.9 stars based on 450 reviews.

Positive feedback highlights the company’s professionalism, effective communication, and compassionate service. Customers have specifically praised staff like Victoria for their politeness, knowledge, and dedication to customer satisfaction.

Examples of positive reviews include:
“A big help in a time of need. Polite. Professional. Hardworking.” – Doug Crooks
“Highly recommend! Offered good advice, very kind and compassionate.” – Jill Bishop
“Victoria was amazing, very professional and kept me updated throughout the whole process.” – Rachel Fisher

There are no notable complaints or negative sentiments mentioned in the reviews, showcasing a consistent level of service satisfaction.

Review Summary:
Positive Sentiments: Professionalism, excellent customer service, prompt and thorough work, effective communication, and knowledgeable staff.
Negative Sentiments: None reported.

Additional Ratings:
BirdEye: 4.9 stars based on 450 reviews, confirming high customer satisfaction.
Total Lead Smart Rating: 9.5

Conclusion:
Ross Cleaning & Restoration Inc stands out as a top choice for water damage restoration services in Fort Wayne, IN. Their professional approach, exceptional customer service, and commitment to quality make them highly recommended by past clients. With nearly flawless reviews and no significant complaints, they are well-positioned to meet the needs of those requiring restoration services.

Member Since August 2024

Listing Id 217840

Contact Info

2025 S Anthony Blvd, Fort Wayne, IN 46803
(260) 625-6677
Lead Smart Rating :
9.5/10.0

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2025 S Anthony Blvd, Fort Wayne, IN 46803

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Reviews

Doug Crooks

2 months ago

A big help in a time of need. Got basement taken care of. Also very impressed with the three young men who showed up to do the work. Polite. Profesional. Hardworking. Hope we don’t need to use them again but would if the need arises.

Jill Bishop

2 months ago

Adam Ross was very helpful. We had some water in our basement and got it dried up ourselves but still wanted Ross to come out and assess any damage we may have missed. Adam didn’t try to sell us anything or drum up business for himself. He offered good advice on what he would do if it was his own home. He was kind, compassionate, and quick. Highly recommend!

grace kid

3 months ago

Ross restoration is a great company!! Juan was very delightful to work with and very knowledgeable and helpful. It was a great experience and I would recommend to anyone!!!!

STEVEN STEIGERWALD

3 months ago

Victoria was very professional and she kept us in the loop throughout the whole process. Five stars.

Misty Jacobs

3 months ago

I just wanted to let it be known that dealing with Victoria has been a breath of fresh air. She makes it very easy to have a clear understanding of the services you provide. She is very polite and patient with my little to no knowledge. Her mannerisms are a rare commodity these days. Staff like Victoria will be one of the main reasons your clients will continue to come back to Ross.

Rachel Fisher

3 months ago

Victoria was amazing, very professional and I will absolutely recommend this company because of her 🙂

RaeLynn Hamilton

3 months ago

Victoria is the absolute best hands down!!! She was polite, professional, and incredibly kind. Would recommend her and their services to my close family and friends Thank you Ross Restoration

Sophia Vasquez

3 months ago

Victoria did a great job !! Amazing customer service!! Kept me updated throughout the whole process. Definitely recommend Ross!

Manuel Talamantes

3 months ago

Ross has great customer service and is very timely with their work. Victoria Faust was a great help when dealing with mold and moisture removal in my garage. Kudos to Adam and his team. I would recommend them to everyone who is looking to have restoration done.

Mickey Faust

3 months ago

Victoria is a very professional and awesome person.