Servpro of Clark County

Overview:
Servpro of Clark County is a water damage restoration service located in Clarksville, IN. The company specializes in emergency restoration services, addressing issues like water damage quickly to minimize the impact on homes and businesses.

Services Provided:
– Water damage restoration
– Emergency response
– Mold remediation
– Cleanup and restoration services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (812) 949-2201
Website: https://www.servproclarkcounty.com/

Customer Reviews and Sentiment:
Servpro of Clark County has received mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 15 reviews.

Positive feedback highlights the promptness and kindness of the team in emergency situations. Customers have praised the efficiency and professionalism during the restoration process.

Examples of positive reviews include:
“Ben and the mitigation crew did a great job! They got there quickly, worked immediately to resolve the issue and were very kind.” – Christie Bowles
“Servpro came to the rescue when I had a waterline freeze and bust in my basement… went above and beyond my expectations.” – Debbie Meredith

Negative sentiments revolve around specific contractors and issues of trust and reliability. Complaints included experiences of perceived theft and inadequate service.

Examples of negative reviews include:
“If they still use… make them leave immediately. They are thieves and liars…” – 010010 010010
“They work thieves… can’t trust them and overcharge.” – Melvin Howell

Review Summary:
Positive Sentiments: Prompt service, kind and professional staff, effective water damage restoration, and good cleanup practices.
Negative Sentiments: Concerns regarding trustworthiness of certain contractors, instances of poor driving, and unresolved complaints about service.

Additional Ratings:
BirdEye: 3.4 stars based on 15 reviews, reflecting similar trends of satisfaction but consistent issues regarding trust and service quality.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been several complaints that touch upon service quality and trustworthiness.
Total Lead Smart Rating: 4.0

Conclusion:
Servpro of Clark County is a viable option for water damage restoration in Clarksville, IN, especially noted for their quick response and professionalism. However, potential customers should carefully consider the mixed reviews and anonymous contractor concerns before making a decision.