Taylor’s Quality Cleaning & Restoration in Bedford, Indiana 47421

Taylor’s Quality Cleaning & Restoration

1620 M St, Bedford, IN 47421

3.9 (7 reviews)

Overview:
Taylor’s Quality Cleaning & Restoration is a water damage restoration company located in Bedford, Indiana. The business specializes in addressing water damage emergencies, including carpet cleaning and restoring homes affected by water-related incidents.

Services Provided:
– Water damage restoration
– Emergency water removal
– Carpet cleaning
– Insurance assistance

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (812) 279-8692

Customer Reviews and Sentiment:
Taylor’s Quality Cleaning & Restoration has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 7 reviews.

Positive feedback often commends the company’s quick response times and effective restoration services. Customers have appreciated the professionalism and helpfulness during stressful situations.

Examples of positive reviews include:
“Taylor’s saved my house! They were there within an hour removing the water.” – Autumn Randolph
“Timely response when my basement flooded… I would definitely recommend.” – Kyle Hudson

Conversely, some negative feedback highlights issues with communication and payment practices, leading to customer dissatisfaction.

Examples of negative reviews include:
“Mr. Taylor completely ghosted me and wouldn’t respond.” – Andy Kohrman
“The owner will not return our calls and explain why he feels he should not pay us.” – Soft Touch Moving & Storage

Review Summary:
Positive Sentiments: Quick response times, effective water removal, professional service, helpful during emergencies.
Negative Sentiments: Communication issues, poor customer service regarding payment disputes.

Additional Ratings:
Total Lead Smart Rating: 5.5/10

Conclusion:
Taylor’s Quality Cleaning & Restoration has a solid reputation for its expertise in water damage restoration and prompt response times. However, potential customers should consider the mixed reviews, particularly regarding communication and payment issues, before engaging with the company.

Member Since August 2024

Listing Id 213272

Contact Info

1620 M St, Bedford, IN 47421
(812) 279-8692
Lead Smart Rating :
5.5/10.0

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Listing location

1620 M St, Bedford, IN 47421

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Reviews

Autumn Randolph

4 years ago

Taylor’s saved my house! ..my toilet line busted while we were at work and flooded 3 rooms in my house ruining all my laminate flooring and carpet. I called Taylor’s and they were there within an hour removing the water and all the flooring and dried it all out completely. They made the insurance process easy as cake! I’ve never been thru anything like this so I didnt know where to start and they did it all!

Andy Kohrman

5 years ago

Set up a cleaning and then Mr. Taylor completely ghosted me and wouldn’t respond to countless call and emails. Go elsewhere!!

Eric Kolk

6 years ago

They cleaned all the carpets in my new house. Price was good, and they did a great job.

Kyle Hudson

7 years ago

Timely response when my basement flooded even on a Friday night and icy roads in the forecast. Sean kept me up to date through the whole process. I would definitely recommend.

Soft Touch Moving & Storage

8 years ago

We performed Moving services for Taylors and have never been paid for our service. Every attempt made to collect this payment has been met with a run around. The most information I can get is that they believe there was a problem with the services we performed, but never more than that. The owner will not return our calls and explain why he feels he should not pay us. We provided services in the amount of almost $2000.00 and yet have been informed why his company refuses to pay for our services. Good Luck in conducting business with this company