Overview:
Parkside Restoration is a water damage restoration service located in Tinley Park, IL. They specialize in restoring properties affected by water damage, including repair and restoration work following leaks and flooding. With a focus on customer satisfaction, the company has established a reputation for professionalism and quality service.
Services Provided:
– Water damage restoration
– Drywall repairs
– Leak remediation
– Professional consultation and follow-up
Hours of Operation:
Monday to Saturday: 9 AM to 5 PM
Contact Information:
Phone: (708) 444-0595
Website: https://www.parksiderestoration.com/
Customer Reviews and Sentiment:
Parkside Restoration has received a blend of positive and critical reviews:
Google Reviews: 4.7 stars based on 152 reviews.
Positive feedback highlights the team’s professionalism, thoroughness, and good communication. Customers have appreciated the knowledgeable staff and the quality of the work performed.
Examples of positive reviews include:
“Two young men from Parkside Restoration came to my home today. They were extremely knowledgeable and informative…” – Cheryl Marchese
“Excellent service, fast and Juan talked me through everything. Would recommend.” – Iyannah Collum
“I would like to thank Ricardo and Eduardo for a very nice job. It is so professional looking.” – Danita Stuckey
On the other hand, negative reviews have raised concerns about workmanship quality and customer service issues, especially regarding billing practices and unsatisfactory renovations.
Examples of negative reviews include:
“[They] did a terrible job on making my home new again after a leak…” – Dennis Tortorella
“Don’t risk having a similar experience/migraine—AVOID at all costs!!” – Matthew Haws
Review Summary:
Positive Sentiments: Professional and knowledgeable staff, thorough and timely service, good communication.
Negative Sentiments: Issues with work quality, billing practices, and customer service complaints.
Additional Ratings:
BirdEye: 4.7 stars based on 152 reviews, reflecting a general trend of customer satisfaction but underscored by some major complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited; their BBB rating is NR (No Rating) with multiple complaints regarding service and billing.
Total Lead Smart Rating: 6.5
Conclusion:
Parkside Restoration appears to be a solid choice for water damage restoration services in Tinley Park, IL, particularly noted for their knowledgeable and professional team. However, potential customers should be cautious and review the troubling feedback regarding work quality and service disputes before making a decision.
Member Since August 2024
Listing Id 229489