SERVPRO of Rockford

Overview:
SERVPRO of Rockford, located in Rockford, IL, specializes in water damage restoration services. The company has built a reputation for its professionalism and efficiency in addressing a variety of restoration needs, catering to both residential and commercial clients.

Services Provided:
– Water damage restoration
– Fire damage restoration
– Mold remediation
– Cleaning and sanitizing services
– Crawlspace inspections and repairs

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (815) 964-0599
Website: https://www.servpro.com/locations/il/servpro-of-rockford?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Rockford has received positive reviews, highlighted by a 4.6-star rating based on 49 reviews.

Positive feedback emphasizes the team’s professionalism, responsiveness, and effectiveness in dealing with various restoration challenges, showcasing customer satisfaction across multiple instances.

Examples of positive reviews include:
“Thank you for taking my phone call and talking with me!” – Dean Ervin
“Outstanding! They went in the crawlspace and found the problems…” – Kathy C
“Professional, quick to respond and thoroughly checked for unseen water damage.” – Lehonna Kennedy

While overall sentiment is positive, one review expressed a lower rating, indicating areas for improvement:
“Never had a problem with them very friendly.” – Jessica Nelson

Review Summary:
Positive Sentiments: Professional staff, quick response times, effective solutions, thorough inspections, and high-quality work.
Negative Sentiment: Limited negative feedback, with one instance of a lesser experience.

Additional Ratings:
BirdEye: 4.6 stars based on 49 reviews, reflecting high customer satisfaction.
Total Lead Smart Rating: 8.5

Conclusion:
SERVPRO of Rockford stands out as a commendable choice for water damage restoration services in Rockford, IL. Their reputation for professionalism and effective restoration solutions makes them a reliable option for both urgent and preventive restoration needs.