SERVPRO of Ravenswood in Chicago, Illinois 60640

SERVPRO of Ravenswood

5401 N Wolcott Ave, Chicago, IL 60640

4.7 (42 reviews)

Overview:
SERVPRO of Ravenswood is a water damage restoration service located in Chicago, IL. The company specializes in responding promptly to water damage emergencies, providing professional mitigation and restoration services to ensure homes and businesses are restored efficiently and thoroughly.

Services Provided:
– Water damage restoration
– Emergency response
– Mitigation and drying services
– Professional and timely communication
– Thorough cleanup and restoration

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (773) 878-5200
Website: https://www.servpro.com/locations/il/servpro-of-ravenswood?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Ravenswood has received strong feedback across various platforms.

Google Reviews: 4.7 stars based on 42 reviews.

Positive feedback emphasizes the company’s professionalism, responsiveness, and thoroughness. Customers appreciate the efficient service and timely communication during stressful situations.

Examples of positive reviews include:
“Russell was easy to communicate with, always keeping me up to date…very thorough and helpful.” – Monika Bhasin
“The Servpro team was terrific…They saved my hardwood floors.” – Adam Finkle
“Communication from the team was frequent…there were NO SURPRISES.” – Anthony Gargano

One negative review mentioned barriers faced by truck drivers when delivering to the location, indicating some logistical challenges with access.

Review Summary:
Positive Sentiments: Professional and timely service, excellent communication, thorough restoration process, efficient cleanup.
Negative Sentiments: Logistical issues for delivery vehicles, which could affect service access.

Additional Ratings:
BirdEye: 4.7 stars based on 42 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): Not currently accredited with a rating of NR (No Rating) and has no recorded complaints.
Total Lead Smart Rating: 8.1

Conclusion:
SERVPRO of Ravenswood stands out as a reliable choice for water damage restoration services in Chicago, noted for their professionalism and response times. Customers can expect high-quality service and communication throughout the restoration process, although potential access issues for delivery may be a consideration.

Member Since August 2024

Listing Id 215036

Contact Info

5401 N Wolcott Ave, Chicago, IL 60640
(773) 878-5200
Lead Smart Rating :
8.1/10.0

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Listing location

5401 N Wolcott Ave, Chicago, IL 60640

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Reviews

Randolph Privott

a month ago

If you’re a trucker delivering to Walsh this place is not meant for delivery with 53 ft trailer with a sleeper… but if you do try it… get all the way over to the far left and leave out of the other exit directly down the that street. The next street will say no trucks over 5 tons but just go head, it’s only one street and then you’ll be back to a normal route. Hope this helps. Be careful and slide your tandems all the way forward

Monika Bhasin

2 months ago

Great experience with them…Russell was easy to communicate with, always keeping me up to date with the work and very thorough and helpful. His crews were also great – very professional!Made an unexpected situation the best it could be.

ro langer

2 months ago

My apartment sustained a great deal of damage, due to a water overflow. I can’t say enough, about how terrific the Servpro team has been. So far, they’ve been great about addressing the issues, as well as my questions and concerns. Without exception, each time an appointment has been made, not only have they been kept, but amazingly on time, pretty much to the minute!

Adam Finkle

5 months ago

The Servpro team was terrific. Very accommodating and flexible when I had a water leak right before I had to leave town for work. They saved my hard wood floors.

Chris Jakubowski

5 months ago

ServePro was very efficient and professional. Highly recommend.

Anthony Gargano

6 months ago

I highly recommend SERVPRO of Ravenswood. I chose this team because of their attentiveness and urgency from the very first phone call. Russel and his team (Jake, Oscar and Carlos) were fantastic. Communication from the team was frequent, they were patient and willing to explain everything step by step and best of all there were NO SURPRISES. Once the work was complete, Oscar had the place looking like they were never there… he even took the time to move all the furniture back exactly as it was set up when he arrived on day one. Easy 5 stars.

Miguel M

6 months ago

Russell was great to work with during a difficult time due to water damage. He was very responsive, answered all our questions and shared his knowledge throughout the mitigation process. Would recommend him to others!

Meghann Prabhakar

7 months ago

Russell Avery and his SERVEPRO team were terrific to work with! Russell was extremely responsive and went out of his way to help us identify the cause of the water issues we were experiencing. He was very knowledgeable and easy to work with throughout the entire process. We would definitely recommend Russell and his team!

Nick Mullikin

8 months ago

We started our Monday morning by finding water in our upstairs bathroom. Before long we found water on 3 different levels of the house. I called Servpro and Russell was at my house within an hour to help us figure out the extent of the damage. His team was there within a couple hours to start mitigation and drying! They were professional and worked very hard to get everything under control that day, and came back every day until the job was done. Couldn’t recommend them more!

Aaron Newman

11 months ago

SERVPRO have been amazing to work with. Russell Avery and the entire SERVPRO team have been super responsive and easy to work with throughout this entire process!