Overview:
Rainbow Restoration of Idaho Falls is a water damage restoration service located at 1345 Enterprise St, Idaho Falls, ID 83402. The company specializes in various restoration services, including mold remediation and repair work following fire and water damage.
Services Provided:
– Water damage restoration
– Mold remediation
– Fire damage restoration
– Roof repair
– Reconstruction services
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (208) 497-5252
Website: https://rainbowrestores.com/Idaho-falls
Customer Reviews and Sentiment:
Rainbow Restoration has received a mixed range of reviews reflecting varying levels of customer satisfaction:
Google Reviews: 4.3 stars based on 33 reviews.
Positive feedback emphasizes professionalism, prompt service, and high-quality work, with customer satisfaction highlighted in several reviews:
– “Ryan Morgan and the crew at Rainbow Restoration are the most professional people you will ever meet.” – Robert Stimens
– “Each was professional, helpful and the quality of their work was excellent.” – Jeanette Ardans
– “NaCole did an excellent job communicating with us and between the crews. The work was outstanding and done in a timely manner.” – Dave Ayers
Conversely, some complaints point to issues with communication, project delays, and unsatisfactory work quality:
– “Their communication was horrible, quality of work wasn’t good.” – Tom Jones
– “The clean-up was fine but I do not think they did a good job at all of restoring the small section of wall.” – Brook Lambert
Review Summary:
Positive Sentiments: Professionalism, prompt service, excellent quality of work, effective communication, and dependable for emergencies.
Negative Sentiments: Communication issues, unresolved project completions, and inconsistent work quality.
Additional Ratings:
BirdEye: 4.3 stars based on 33 reviews, reflecting similar customer sentiments with a range of experiences.
Total Lead Smart Rating: 6.5
Conclusion:
Rainbow Restoration of Idaho Falls is recognized for their quick response and professionalism, particularly during emergency situations. However, potential clients should be cautious as experiences may vary, with some noting serious concerns about communication and quality in some projects.
Member Since August 2024
Listing Id 219814