MD Restoration

Robert Paik

6 days ago

MD restoration was hired to do the repairs to my apartment by the property management company after the unit above had a leak. The lack of communication was appalling. We had set a date when the the damaged ceiling was to be removed but no one contacted me when workers would arrive, what needed to be done on my end to clear space for the workers, and to arrange access to the unit. I awoke to them knocking on my door and returned the following day to my stuff strewn across multiple rooms of my house. I could have packed it up, I could have been up and ready but nothing was communicated. Even when the demo work was done, they texted that they would communicate when clearance to reenter the unit would be but I heard nothing back and called the next day as I was checking out of my hotel only to find that work had been completed the day before and that they again, “thought they had messaged me.” The following day they returned to put in the drywall for the ceiling, but again, no communication about arrival times or work that was being done and how long they would be in the unit. I’ve given up contacting the coordinator and just talk with the construction crew as they actually contact me and inform me of all the important information. I would have fired them and hired a new company if it were my unit and not the property management coordinating the repairs.

Jim Brewer

2 months ago

I burned a pot on the stove and needed smoke mitigation. MD Restoration’s Project manager, Paul, did a great job, but we needed to run the machines venting the smoke a few more days to totally get rid of the smoky air in the unit which was making me sick. For doing the job completely to safeguard my health, MD Restoration charged me $5,000 above the “industry standard” which I must pay out of pocket. They ran a couple of machines s little longer—its not as if they did any “work” the way a tiler or carpenter actually do work—and they made an easy $5,000 and a huge hole in my budget that really hurts. I thought the few days might cost maybe $1,000 to $2,000 more, which seems reasonable. As my insurance agent said, “It’s a choice they make.”—-Mrs. Jim Brewer

J MN

7 months ago

LOVE these folks! I called to get my carpet cleaned and Craig returned my call the same day and stopped by the next to check on the job to be done. The techs—Eric and Ryan—showed up on time and let me know they were here. They worked efficiently and diligently; cleaned up after themselves. My carpet looks great! I am very pleased with their service at a reasonable rate. Thanks to the MD team!

Jackie Garcia

9 months ago

Best Local Restoration Company in Hawaii. From water loss emergency service to mold / asbestos / lead abatements and Construction to carpet cleaning they are your one stop shop.

Laura Dutra (Laura)

11 months ago

Edited since the project was completed, and they did step up and work around our schedule. I would warn if working with this company on scheduling issues.

Juanita Petty

a year ago

They said that the cost to come to Ewa Beach just for an estimate would be FIVE HUNDRED ($500.00) DOLLARS.

F. Kawamura

a year ago

Fast service

Melinda S.

a year ago

Best water remediation business. Very professional and available. Thank you for your help.

Margaret Gaston

a year ago

Paul Kaminaka provided excellent service! He called ahead of time, arrived right on time. He was professional and nice. He did an amazing job cleaning our floors and carpets. The floor LITERALLY is a different color. He was attentive to detail (made sure to check if my husband and I had any allergies that might be affected by the scent, gave us shoe covering etc.) Could not have asked for better! Thank you!

Josiah Burkett

a year ago

There was a leak from the toilet and shower coming from the unit above me which damaged my ceiling, bathroom, vanity area, and a wall of my master bedroom. I called MD Restoration and Paul Parke, Project Manager, came to my unit to do an assessment of the damage. Paul worked with the field inspector from my insurance company to determine the scope of work to repair my unit. During the entire process, Paul was very responsive to my questions by phone, email, and text. The demolition crew, Aaron, Anthony, and Kayson, took care to protect the flooring and sealed up the damaged area so not to expose the rest of my unit to dust and any possible mold. They were able to remove my recently installed bathroom countertop, cabinets, and mirror without any damage. They did an amazing job. The repair crew restored my unit to its pre-damaged condition and it looks great! I was provided with updates and photos during the demo and repair process. The office staff, Brandy, Rey, Troy, and Chase, were also helpful and responsive to my questions. From the beginning, everyone at MD Restoration was polite and professional. I would recommend using MD Restoration!