Overview:
Serclean is a water damage restoration service based in Savannah, GA. Located at 3666, 4 Mall Ct C, Savannah, GA 31406, Serclean provides professional assistance for residents dealing with water damage and plumbing issues. They are known for their swift response and support throughout the restoration process.
Services Provided:
– Water damage restoration
– Plumbing leak repairs
– Insurance claim assistance
– Prompt response to emergencies
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (912) 355-1981
Website: http://serclean.com/water-damage-repair-savannah-ga/
Customer Reviews and Sentiment:
Serclean has received a mixed range of reviews, with an overall rating of 4.5 stars based on 33 reviews.
Positive feedback highlights the company’s professionalism, quick responses, and customer care during difficult times. Customers have appreciated their efficiency and open communication.
Examples of positive reviews include:
“OMG!!!! This company really came through for us!” – Heather Davis
“Highly recommend Serclean!” – Daniel Wallis
“Professional, competent service.” – Virginia Smart
On the downside, some customers have expressed dissatisfaction regarding integrity and communication issues.
Negative sentiments include:
“If you value integrity and communication you should take your business elsewhere.” – Emily Kelley
“I highly don’t recommend this company due to integrity.” – Netty Stoney
Review Summary:
Positive Sentiments: Quick response, professional service, open communication, and support with insurance claims.
Negative Sentiments: Concerns about integrity and communication, along with experiences of perceived unnecessary charges.
Additional Ratings:
BirdEye: 4.5 stars based on 33 reviews, indicating a generally positive trend with some issues.
Better Business Bureau (BBB): Not enough information to provide a rating.
Total Lead Smart Rating: 7.5
Conclusion:
Serclean is a reputable choice for water damage restoration services in Savannah, GA, recognized for their professionalism and effective service. However, potential customers should be informed of the mixed experiences reported, particularly concerning integrity and communication before engaging their services.
Member Since August 2024
Listing Id 227986