PuroClean of Sandy Springs

Deirdre Creamer

6 months ago

I’m unclear if this is the correct Roswell location for which two2 representatives from your company were sent via Allstate to help assist my mother after she endured flood damage. However, representatives, Shawn & Nelson, have been of the utmost importance to my 80 year old mother throughout this process. She would voice concerns to Shawn, but with all gentleness and kindness, he reassured her in her uneasiness or repeatedly, explain processes to her. This was his second time out, but with each time, he exuded the same amount or level of respect and great representation of your company. With so, many negative, cultural changes in today’s society and customer service, or the lack thereof, it’s welcoming when you’re graced with genuine concern. Shaw (Nelson) are ghe epitome of great client-customer care. It’s rare and should be celebrated amongst your company inspiring other staff & colleagues to understand that the good you offer to others will never be forgotten. Thanks for all you do in getting ppl’s lives, homes, back in order!!

George Padilha

9 months ago

I do not post many reviews. Someone has to really go above and beyond for me to recommend them online. The experience I had with Timoh and his team at PuroClean was my a mile the best home improvement experience we have ever experienced. Not only are they thorough, punctual and communicative. But, they get the job done in the time they say and the quality of work is second to none. When we initially selected PuroClean, we got three other bids. However, after using them twice now, I can comfortably say we will never use anyone other than Timoh and PuroClean.

Kim Maling

10 months ago

On a Friday evening, we came home to find that our water heater had leaked and flooded a portion of our basement. I contacted PuroClean. Temoh immediately responded and was at our house within hours to begin to mitigate the damage. PuroClean helped coordinate with the insurance company all necessary paperwork and photos needed for the claim. From remediation to restoration Temoh and the PuroClean team were professional, responsive and made an unfortunate situation easy to deal with. Highly recommend PuroClean of Sandy Springs. 5 Stars.

Adam Smoller

11 months ago

PuroClean helped us out of a nasty situation when our basement sump pump over flowed. The team was incredibly responsive, knowledgeable, and accommodating. They got their hands dirty right away to mitigate the damage, ensure no lasting effects, and put our basement back to the way it was. Can’t recommend Puro enough!

Kathy Gilbert

11 months ago

We had a tree fall on our home a few weeks ago. We have holes in the roof and ceiling which allowed rain into our home. The drywall and hardwood floors were very wet. We called Temoh at Puroclean and he came and assessed the moisture and water damage and set up equipment to clean up the water. He came back daily to check on the remediation progress until we were in a good place. Temoh provided communication to us and to our insurance company to make the process as easy as possible give the circumstances. We were very impressed with the services Puroclean offered and would highly recommend this business. I would give Puroclean more than five stars if I could!

A A

a year ago

Temoh and his team were recommended to me by another PuroClean, and I’m sure now it was not by chance! My basement flooded on a Friday evening. I called Temoh Saturday morning, he picked up immediately and was at my with all his equipment in less than 2 hours. Upon arrival he was dressed professionally and was very cooperative and sensitive to my mask request. His demeanor was kind, professional, and very knowledgeable about what needed to be done. He clearly communicated with me what needed to be done and got right to work. Not only was he quick and efficient, but his follow up was what really put my mind at ease. He came back on a Sunday to make sure everything was working properly and continued to check in daily. For his final check in, he made sure the wood was completely dry before removing equipment and even cleaned up! Thanks you Temoh for your professionalism and exceptional follow through!

Natalie Harvey

a year ago

Temoh and his team are phenomenal!! Quick estimate and very responsive. His team came in and did a wonderful job and left the space nice and clean. Will recommend to all my clients!

Jan Chianta

a year ago

Great communication, on time arrivals, quality workmanship and cleanup! Highly recommend!

Stephen Johnson

a year ago

After the freezing temps several weeks back we woke up to water all over our floors. A quick google search pulled up several water restoration companies. I started calling down the list and PuroClean of Sandy Springs was the first one to answer and I could tell they knew what they were talking about. They were quick to come out and get everything dried up. What really impressed me was how clean they left our home afterwards. I was mentally preparing for a long day of cleaning but his team was full service. They came in, explained the process and got to working. And when they were done they cleaned everything right up. Best of all, they handled all the insurance stuff. I truly think we would have been up a creek with our insurance if we didn’t have this company there to speak to the insurance and advocate for us. I’m forever grateful and will refer you all to our family and friends. Great job!!!!

Sean Brown

a year ago

We had an emergency situation with a flooded basement and Temoh’s team swooped in to help! They worked quickly, professionally, and honestly – making the stressful time much more manageable. We were very grateful for their excellent water removal service as well as the thorough clean up afterwards – they went above and beyond!