SERVPRO of Macon

Overview:
SERVPRO of Macon is a highly-rated water damage restoration service located in Macon, GA. Known for their responsive and professional approach, the company offers a variety of services aimed at restoring properties affected by water and fire damage.

Services Provided:
Water damage restoration, fire damage restoration, mold remediation, cleanup services, emergency response.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (478) 474-6700
Website: https://www.servpro.com/locations/ga/servpro-of-macon?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Macon has received positive reviews from customers, maintaining a rating of 4.8 stars based on 102 reviews.

Examples of positive reviews include:
“Brianna and Conner was awesome… they need a raise.” – Julie Hamrick
“Monica, Takeira Ronald were very professional… if I could give them 20 stars I would.” – Fleta Anderson
“Bailey and Dawson did an amazing job cleaning up the fire/water damage!” – Vernell Patterson

While the majority of reviews are highly positive, there is a minor note of concern regarding a review that gave a 4-star rating, highlighting that while the service was excellent, the experience was less than perfect for that customer.

Review Summary:
Positive Sentiments: Professionalism, quick response, attentive service, exceptional team members.
Negative Sentiments: Minor issues with service experience, indicating that perfection was not achieved for all customers.

Additional Ratings:
BirdEye: 4.8 stars based on 102 reviews, confirming a strong customer satisfaction trend.
Total Lead Smart Rating: 8.6

Conclusion:
SERVPRO of Macon stands out as a dependable choice for water and fire damage restoration, noted for their professionalism and swift response times. With a majority of positive feedback, potential customers can feel confident in their services, while remaining aware of the few minor concerns noted in the reviews.