SERVPRO of Lake Worth in West Palm Beach, Florida 33406

SERVPRO of Lake Worth

2875 S Congress Ave #170, West Palm Beach, FL 33406

4.3 (12 reviews)

Overview:
SERVPRO of Lake Worth, located in West Palm Beach, FL, specializes in water damage restoration services. The company is recognized for its professional approach in handling water-related emergencies, including mold removal and cleanup from various damage incidents.

Services Provided:
– Water damage restoration
– Mold removal
– Structural drying
– Emergency cleanup services

Hours of Operation:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (561) 588-9777
Website: https://www.servprolakeworth.com/?y_source=1_MTQ2NDk3ODItNzE1LWxvY2F0aW9uLndlYnNpdGU=

Customer Reviews and Sentiment:
SERVPRO of Lake Worth has received mixed reviews across various platforms:
Google Reviews: 4.3 stars based on 12 reviews.

Positive feedback emphasizes the company’s professionalism, prompt response, and effective service. Customers have praised their thoroughness and caring approach during emergencies.

Examples of positive reviews include:
“They did an excellent job of removing all of the mold… very professional and took great care.” – Keto Killey
“They were professional, courteous, and knowledgeable… highly recommend them!” – Marion Vineyard
“The professional and courteous staff resolved the issue quickly.” – Mike Hydler

Conversely, negative feedback points to issues with communication and service quality, with some customers expressing frustration over unresolved issues.

Examples of negative reviews include:
“Low Quality. Unprofessional.” – Stephen Short
“They have left my mother with open mold in the walls and will not return her call!” – Deirdre Barrett

Review Summary:
Positive Sentiments: Professionalism, promptness, quality of service, effective communication.
Negative Sentiments: Communication issues, instances of unresolved complaints regarding service quality.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, reflecting a generally positive sentiment with some negative feedback.

Total Lead Smart Rating: 6.5

Conclusion:
SERVPRO of Lake Worth appears to be a competent choice for water damage restoration in West Palm Beach, FL. While many customers commend their efficiency and professionalism, potential clients should consider the mixed reviews, particularly regarding unresolved service issues, before requesting assistance.

Member Since August 2024

Listing Id 230477

Contact Info

2875 S Congress Ave #170, West Palm Beach, FL 33406
(561) 588-9777
Lead Smart Rating :
6.5/10.0

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Listing location

2875 S Congress Ave #170, West Palm Beach, FL 33406

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Reviews

Stephen Short

3 weeks ago

Low Quality. Unprofessional.

Keto Killey

2 years ago

They were able to fully remove the mold and properly clean the area for me because I had mold and mildew. They did an excellent job of removing all of the mold from my ceilings, walls, and flooring. They were very professional and took great care to maintain the space tidy and clean. I’m ecstatic with the outcomes and very pleased with their service.

Hourigan Monarrez

2 years ago

When outlining the measures they were going to take to clear up the situation, they were very professional and knowledgeable. They were able to get started right away and went above and above by providing their mobile phone number in case I had any more questions. Overall, the quality of their job was excellent, and I would use them again if I experience any further water damage.

Miley Dawn

2 years ago

SERVPRO of Lake Worth was very prompt in coming to my home to help with the water damage in my house. They were able to help me immediately, and they were quick to respond to my questions. I am very thankful for the assistance and work they did for me. The water damage in my house was very hard to deal with, but SERVPRO of Lake Worth was able to get me back up and running quickly and make the experience a little bit easier. I would recommend them for all your water damage restoration needs.

Marion Vineyard

3 years ago

We all have had a flood at some point in our lives, and we all know that when it happens, it’s so scary. Understanding the urgency of the situation, I started looking for a company that could come to my rescue. After hours of reading reviews and talking to different companies, I found one that would help me – and that was SERVPRO of Lake Worth. They were professional, courteous, and knowledgeable, and I just don’t have enough words to praise their professionals who went above and beyond to help me. I would highly recommend them to anyone.

Jack Harper

3 years ago

We had a big fire in our living room that left us with an unusable home. SERVPRO of Lake Worth was a lifesaver. Their crew was professional and quick. They did a great job cleaning up the mess and made sure to stay on top of the situation with insurance paperwork and any other legal issues. It was such a relief to have someone with experience take care of our home.

Mike Hydler

3 years ago

SERVPRO of Lake Worth did a great job with my home! The professional and courteous staff resolved the issue quickly and were there to answer any questions we had. I was very happy with the service and would recommend them to anyone in need of a professional, experienced company to help with their water damage.

Jennifer Molina

3 years ago

They have a good customer services always answer the questions and help with assistance and Lori Llanos she is very kind and patient thank you.

Heather Mancino

4 years ago

I had a wonderful experience with Servpro. Santiago is an absolute gentleman, and he addressed all of my concerns. He was on time and went the extra mile. I would 100% recommend him and his company!

Deirdre Barrett

5 years ago

They have left my mother with open mold in the walls and will not return her call!