SERVPRO of Northwest Orlando in Orlando, Florida 32804

SERVPRO of Northwest Orlando

4340 N Orange Blossom Trl, Orlando, FL 32804

5 (80 reviews)

Overview:
SERVPRO of Northwest Orlando is a highly regarded water damage restoration service located in Orlando, Florida. The company specializes in responding promptly to water-related emergencies and providing thorough restoration services to both residential and commercial properties.

Services Provided:
– Water damage restoration
– Emergency water extraction
– Structural drying
– Mold remediation
– Flood recovery

Hours of Operation:
Monday to Sunday 24 hours

Contact Information:
Phone: (407) 985-3200
Website: https://www.servpronorthwestorlando.com/?utm_medium=yext&utm_source=gmb&y_source=1_MTYxOTUyNzEtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl

Customer Reviews and Sentiment:
SERVPRO of Northwest Orlando has received excellent reviews across various platforms:
Google Reviews: 5.0 stars based on 80 reviews.

Positive feedback emphasizes the professionalism, promptness, and knowledge of their staff. Customers have highlighted their efficiency, respectfulness, and thorough communication.

Examples of positive reviews include:
“Wow! blown away… Scott Tracy was amazing, on time and Extremely knowledgeable” – Set Sail Cruising
“They individually care like it was happening to them” – Carlos Rodriguez
“Excellent, professional, thorough… Jose Slva was beyond fabulous” – Nate Post

However, one review raised concerns about the cost associated with their services, indicating that some customers may find them expensive and feel that the initial response can be lacking.

Review Summary:
Positive Sentiments: Professional and knowledgeable staff, efficient response times, excellent communication, and respect for customers’ needs.
Negative Sentiments: High costs for services and occasional perception of inadequate urgency in emergency situations.

Additional Ratings:
BirdEye: 5.0 stars based on 80 reviews, consistently reflecting high customer satisfaction.
Better Business Bureau (BBB): Profile available but the business is not accredited. Rating of A+ with no complaints.
Total Lead Smart Rating: 9.5

Conclusion:
SERVPRO of Northwest Orlando stands out as a premier choice for water damage restoration services in Orlando, FL. Their strong customer satisfaction, evidenced by a perfect rating across many reviews, combined with their commitment to professionalism and effective service, makes them a reliable option. However, potential clients should be prepared for the premium pricing for their services.

Member Since August 2024

Listing Id 224799

Contact Info

4340 N Orange Blossom Trl, Orlando, FL 32804
(407) 985-3200
Lead Smart Rating :
9.5/10.0

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Reviews

Set Sail Cruising

2 months ago

Wow! blown away… Scott Tracy was amazing, on time and Extremely knowledgeable, informative and upfront. 100% recommend, It is so rare a company is honest and wants to put the customer first! I am so impressed that Scott recognized my issue and treated me with respect

Carlos Rodriguez

2 months ago

Jesus, Oby , Cory and Eddie did an amazing job drying my home at a timely fashion they individually care like it was happening to them👍 …

Osvaldo Rivera

3 months ago

Very professional company and would use them with any disaster that occurred to me personally or my family

Nate Post

3 months ago

Excellent, professional, thorough, highly knowledgeable and on top of that, Jose Slva was beyond fabulous. Patiently answered any and all questions I had, plus so much more.i would highly recommend this company to everyone.

C.S. Luster

8 months ago

$798 for fans and humidifiers after a plumbing flood. AFTER means SERVPRO Orlando, FL showed up the next day after we did the shut off & water extraction the night of the incident. Mind you SERVPRO Orlando, Orlando was called for an EMERGENCY by our insurance company. These companies are expensive & do NOT always understand emergencies & do the bare minimum!!!!

Sarah Pineda

a year ago

The water line from the dishwasher bursted flooding my kitchen. I had Fabian, Eduardo and Francisco at my house and they extracted the water in no time, they also had the drying process start the same day and in 3 days everything was dried. This team was so polite and professional, they explained all the process to me with details. I’m glad that i had this great team taking care of my home.

Eddie Jones

a year ago

Mr. Manuel and Mr. Victor thank you for quick response to assist with our needs. Everthing was handled with great care and professionalism.

Jason Voelz

a year ago

Victor and his partner came on an emergency water damage call. It was late on a Saturday. They both were very professional and handled the situation quickly. Victor is responsive and on time for follow up service. They are working with my adjuster to handle the claim process. Definitely my go to company for these kind of issues.

Vicki Humburg

a year ago

Manny and Victor were very resourceful in assisting with our needs after our office was flooded. They were so helpful and professional.

Debbi Ruthenbeck

a year ago

I had a great experience with ServPro for an unfortunate plumbing issue in my home. A landscaper broke the outside water faucet on my home, while trimming shrubs. We quickly got that fixed, but when we went in the house, we found that it also broke a water line in the wall, behind my vanity and shower in the master bathroom and we had water flooding that room. We called ServPro, who sent their professionals out to give us estimates for the repairs. Of course before they could get to us, we had not one, but two hurricanes come through and most of Central Florida was flooded and calling, who else but ServPro for help! Once we finally got our team, they were quick, efficient, knowledgeable, clean and polite. Can’t say enough good things about Nathan Wine, Jose Silva, Heydrich Kattar, Igor, Sony, Dominic, Dr.Drywall and the many others whose names I can’t remember. They did excellent work, were totally responsive, took my week-end and evening texts, and made me confident that the work was done right and timely. They held true to their motto…. “Just like it was before.” Thanks gentlemen. Great work from people who cared!