Innova Restoration

Chris G

a month ago

Unfortunately I have had to request their services two times within 3 months. Once for a neighboring tenant who’s water heater leaked causing flooding to their unit and spread mold to ours. Again after an ac leak flooded our unit and damaged walls and wood frames.spreading mold . However in both instances the Innova team has been amazing to work with. Not only did the team explain each aspect of the process and necessary required treatment , but also made sure all affected areas were properly treated to prevent future growth. The dehumidifiers, scrubbers, microbial spary, and fog required were all safe.for the pets and with minimal noise. Carlos did an amazing job explaining the process and equipment needed and time for each stage. His honesty and transparency made sure we had a good experience and made sure we felt comfortable proceeding and compared rates and treatment plans with competitors. The technican dispatched Sami was friendly ans professional even going above what his scope of work was to make sure we felt comfortable and had a good experience. His intrusion to the property was minimal and cleanup efforts were appreciated. I would highly recommend use of this company if you should come to need need their services. The professionalism and honesty says alot beyond competitors .

Mike Hiti

2 months ago

Great company and outstanding employees

Joy Basham

5 months ago

We were very pleased with the service of this company! The two gentlemen worked extremely hard, cleaning out our vents, and they were very professional, and very kind. Their work was excellent, and they were very prompt. I would highly recommend this company for cleaning out your vents and air ducts!

Javier Gonzalez

5 months ago

The technician did a great job and they were very organized during the process.

betania lugo

8 months ago

We are very satisfied with Innova Restoration, everyone was very kind and caring and the work done was amazing, very professional and on time, they did a great job.

Horacio Pleno

9 months ago

They were extremely professional, reasonably priced and were willing to come back after being fully paid to address post job issues. Highly recommended. Ask for Carlos, the project leader on my mold remediation job!

Grecia Gil

11 months ago

If I could give them 10 stars, I would! Great service, impeccable attention. I just called them and they immediately showed up. An unfortunate event was less upsetting for my family thanks to Innova and their entire team. I highly recommend them.

Matt P

11 months ago

I was introduced to Innova after my high rise condo suffered significant water damage resulting from a burst pipe within a unit above mine. My HOA hired Innova to clean up the water damage and perform any needed mold remediation. My HOA also hired Innova to complete the drywall repairs resulting from the damage. Obviously, the leak situation was a huge unwelcome aggravation, dealing with all parties involved to make sure that I was covered financially and that the repairs were completed properly. Innova was in the position of being “in the middle;” they were frequently onsite to complete repairs in the damaged units where the unit owners were stressed out and upset. They needed to coordinate times with all of the individual unit owners to schedule access and complete repairs within a strict timeline. My unit is a loft unit with a spiral staircase, so the Innova staff had to lug their equipment up and down the stairs to access my walk-in closet. As far as the objective work goes (drying, cleaning, remediation and drywall repair)…excellent work. What makes them great to work with is the people. Natalie, Miguel and their loyal crew were very patient and cooperative. They assisted me tremendously by slowly explaining the process and simply by being available to communicate when I had a question. I strongly recommend working with them, and without hesitation.

Jimmy Angeles

11 months ago

I used Innova to clean my air conditioning vents and attempted to locate a possible leak /mold coming from my ceiling. After further evaluation, they were honest and told me, the markings on the ceiling was not an indicator of a leak or mold. They showed professionalism, respect for their clients and their technicians were super helpful with every detail of the process. I recommended Innova to a good friend and once again they showed how profesional and honest they are. She is currently working with them. Totally recommend

Candy Madera

11 months ago

Excellent service accompanied by a very good quality and very attractive product. Thank you Carlos Ríos for your service and attention and for coordinating all the remodeling work in my kitchen.