911 Restoration of Orlando in Orlando, Florida 32824

911 Restoration of Orlando

304 Palmetto St Ste 110, Orlando, FL 32824

4.9 (158 reviews)

Overview:
911 Restoration of Orlando is a leading water damage restoration service located in Orlando, Florida. The company specializes in addressing emergency water damage situations, providing comprehensive support and restoration services to residential properties.

Services Provided:
– Water damage restoration
– Mold remediation
– Emergency response services

Hours of Operation:
Monday to Sunday 24 hours

Contact Information:
Phone: (321) 209-6388
Website: https://www.911restorationorlando.com/

Customer Reviews and Sentiment:
911 Restoration of Orlando has received high praise from its customers, boasting a rating of 4.9 stars based on 158 reviews across various platforms.

Positive feedback emphasizes the company’s promptness, professionalism, and customer service, with clients frequently highlighting the effective communication and support they received during stressful situations.

Examples of positive reviews include:
“Jonathan and the 911 restoration crew were prompt, thorough, knowledgeable, friendly, neat and altogether professional.” – David Fischer
“Julian Navarro always available and communicated and answered all questions and concerns… I will give Julian and his crew 10 stars.” – Maria Agosto
“Oby was very knowledgeable and helpful… I couldn’t ask for better service!” – Mary Lou Morrissey

No notable negative sentiments were reported in the available reviews.

Review Summary:
Positive Sentiments: Exceptional customer service, prompt response, knowledgeable staff, thorough work, and effective communication.
Negative Sentiments: None reported in the found reviews.

Additional Ratings:
BirdEye: 4.9 stars based on 158 reviews, indicating a high level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating)—no known complaints have been reported.

Total Lead Smart Rating: 9.5

Conclusion:
911 Restoration of Orlando is highly regarded for its expertise in water damage restoration and excellent customer service. With a strong emphasis on professionalism and responsiveness, they are a reliable choice for those facing water-related emergencies in the Orlando area.

Member Since August 2024

Listing Id 224693

Contact Info

304 Palmetto St Ste 110, Orlando, FL 32824
(321) 209-6388
Lead Smart Rating :
9.5/10.0

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Listing location

304 Palmetto St Ste 110, Orlando, FL 32824

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Reviews

David Fischer

a month ago

In difficult circumstances following a violent thunderstorm which adversely affected several units in our complex, Jonathan and the 911restoration crew were prompt, thorough, knowledgeable, friendly, neat and altogether professional in their work. I would recommend them without hesitation.

Maria Agosto

2 months ago

Excellent service, fast response, making everything very smoothly and with human touch and empathy. Julian Navarro always available and comunicate and answered all questions and concern after twice incidents in our townhome. I recommended to everyone that has this type of incidents. Excellent Services. Thank you Julian for awesome support during this hard time. I will give Julian Navarro and his crew 10 stars. Thank you from our hearts. Manuel and Maria Agosto Lake Mary 04/20/2024

Simon Gomez

3 months ago

We manage a large scale high end remodel company and the experience with Sarah and team was exactly what aligns with our brand. Clients were very happy with how their team managed things on site and highly recommend going with them. Rest assured everything will be handled promptly and professionally.

Fernando Paris

4 months ago

Oby guided me and gave me the best advice to follow without anything in exchange, extremely honest and customer oriented, would recommend 100%

Diana Buchanan

5 months ago

Jonathan Marte was a God send in a situation that felt overwhelming and hopeless. He walked me through steps and gave honest assessments of my items, situation, and possible damage. I trusted him completely and recommend them and him more than anyone else in Orlando!!

Sandie Wiest

6 months ago

Oby was very knowledgeable and helpful. Even though we ended up not having to use his services, he continued giving us sound advice. Will certainly revert back to the company if the need arises.

Matt Serota

6 months ago

Professional and responsive. Would highly recommend. Have used them to evaluate/treat mold issues in different rental properties and they did not try to exaggerate the actual situation. Worked with Jonathan. Honest evaluation. Would use them again.

Mary Lou Morrissey

7 months ago

These men are truly professionals. I had a leak under my house that has given me a swimming pool that I knew nothing about. After pumping out all the water for about 3 hours we started the drying out process. This is now the third day and OB has been here every day to check on the progress. I couldn’t ask for better service! I totally will reccomend them to all of my friends and I will use them again if the need arises. Again, thank you so much. You have turned my worst nightmare into something tollerable.

Yulyana Mejia

7 months ago

Oby and Jonathan were super helpful! They inspected our kitchen and shed and gave us excellent reccomendations to treat our mold problem and water damage. They were very professional and knowledgable about the issue. Thank you again for all your help!!!

rodolfo davila

7 months ago

I will definitely recommend this group of professionals. They are highly knowledgeable, experienced and they are customer oriented. They performed and exceptional job at my house on a week- end. Their sense of urgency was always their main goal. Mr Marte went far and beyond providing all the needed services. He was extremely diligent. Here in Orlando that’s the company you need to call In case of need on an emergency and they will answer your call with highly importance. Kudos to 911