Royal 1 Restoration

jan stuart

8 months ago

Trying to find a remediation company in Florida is very difficult, what company can you trust. For me I got an introduction to Royal 1 Remediation through a friend. This restoration company treated me and my home like I was family. They were reliable and were always on time and on budget. They kept my home clean and did a great job. Dennis, the owner of Royal 1 was at my home working and was available anytime I had a question. His manager Marta always gave me the daily update and if Dennis was busy, she was always there for me. In today’s world it is nice to find a company that appreciates your business and has that old-school mentality. Customer satisfaction is more important to Royal 1 than money with no ego. I highly recommend this company.

Cristian Novoa

10 months ago

really amazing people they helped me and my family out in the hurricanes and helped us with saving anything that could be saved, and another thanks to the crew for their time and effort

Jeralys Hermilet Brown

10 months ago

We had a major fire in our home and we were recommended by our public adjuster to go with royal one on top of it. It was in the middle of the night. The manager came out at 4:30 in the morning who gave us a hand helped us gather some of our belongings and had his team come out at six in the morning to start clearing out the place and pack away things that were salvageable. I have to say these guys are amazing. I am very thankful for your help and teamwork.

Adriana Hernandez

10 months ago

Highly recommend it we live in Hudson Florida. He had flown two to the hurricane their team their staff management so helpful. We are grateful for your help and support throughout this disaster. Thank you so much Dennis and Martha and teammates.

Cristian Calderon

10 months ago

Thank you guys for your help wonderful team very respectful and took care of my property. I really appreciate everything. Highly recommend it with the huge flood we had in our property. Great management Marta was wonderful throughout this whole process.

Sara Carvalho

10 months ago

Great customer service both in English and in Spanish! Martha Carvalho is very attentive, kind, good-humored and always ready to answer any question you might have.

Amanda Morgan

a year ago

Mr. Dennis Marrero owner/operator of Royal 1 Restoration located at 5041 S State Rd 7, Davie, FL 33314 performed mold remediation and storm remediation on my home and several others in my area after our homes were ravished by Hurricane Ian. I explained to Mr. Marrero and his assistant, Marta, that my insurance did not cover mediation. He stated it was not a problem. He then performed meditation on my home. 1/2 of my home was done and he said they would be back the following week to complete. He proceeded to send a $35,000 invoice to my insurance company which was denied. Three weeks later he came to my home and then told me that he would complete work in my home for only $20,000. Later he refused to send an updated invoice stating if he did send something different than what he wrote for insurance he could get in trouble. He refuses to send invoices or receipts for money paid. The remaining work was inadequate and his “team” damaged my kitchen waste/water lines, as well as my kitchen stove and floors. I later found out that Mr. Marrero was posing as a general contractor to gain additional funds to repair housing- one which left the owner with thousands of dollars in bills as Mr. Marrero did nothing to code and had to be re done. I have since found out that Mr. Marrero and his company are not licensed contractors, nor licensed to perform MRS. Upon looking him up on this site I have found several complaints for the same reason as mine. I spoke with someone at the DBR who says Mr. Marrero has a history of this and it needs to stop. I urge anyone who has had shotty work done by this man to contact the DBR to stop others from being taken advantage of.

Mario Nieves

4 years ago

They are the best professionals

Ileana Noesi

5 years ago

They are awesome! My kitchen was flooded and they were very fast to come and clean and check that there wasn’t any further damage. They were very professional and excellent to work with!!! I recommend them to everyone!

Moises Diaz

5 years ago

These guys are amazing!! Customer service was fantastic. They work fast, they are clean and very professional. Mike, Kadir & Luis were excellent!!!