FIRSTLINE Restoration, Inc. in Coral Springs, Florida 33065

FIRSTLINE Restoration, Inc.

4340 NW 120th Ave, Coral Springs, FL 33065

4.8 (16 reviews)

Overview:
FIRSTLINE Restoration, Inc. is a water damage restoration service located in Coral Springs, Florida. The company offers professional services to address a range of restoration needs, including water damage mitigation, mold remediation, and smoke damage cleanup.

Services Provided:
– Water damage restoration
– Mold remediation
– Smoke and fire damage cleanup
– Leak detection

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (954) 282-5224
Website: http://firstlinepros.com/

Customer Reviews and Sentiment:
FIRSTLINE Restoration has received generally positive feedback across various platforms:

Google Reviews: 4.8 stars based on 16 reviews.

Positive feedback highlights the company’s professionalism, responsiveness, and ability to navigate stressful situations. Customers appreciate the clear communication and support provided throughout the restoration process.

Examples of positive reviews include:
“I highly recommend FirstLine Restoration!” – Cynthia Justiniano
“They went above and beyond… Thank you First Line, 5 stars!!” – Mea Torres
“FirstLine was extremely responsive, professional…” – Larry Wallace

A complaint noted included issues related to mold detection and unfulfilled financial obligations.

Review Summary:
Positive Sentiments: Professionalism, clear communication, responsive service, empathetic customer care, thorough restoration process.
Negative Sentiments: Incomplete mold detection, unresolved payment issues.

Additional Ratings:
BirdEye: 4.8 stars based on 16 reviews, reflecting a strong trend of customer satisfaction.
Better Business Bureau (BBB): The business has a profile and a rating of A+. There have been no complaints reported in the last three years.

Total Lead Smart Rating: 8.5

Conclusion:
FIRSTLINE Restoration, Inc. appears to be a reliable choice for water damage restoration services in Coral Springs, FL. Their commitment to professionalism and customer care is evident in the overwhelmingly positive feedback from clients. However, potential customers should remain aware of the noted complaint regarding mold detection before engaging their services.

Member Since August 2024

Listing Id 215833

Contact Info

4340 NW 120th Ave, Coral Springs, FL 33065
(954) 282-5224
Lead Smart Rating :
8.5/10.0

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4340 NW 120th Ave, Coral Springs, FL 33065

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Reviews

Dave Hoffman

5 months ago

Didn’t find mold on walls in two spots. Still owe me $500 for early payment

Cynthia Justiniano

a year ago

I have needed to use First Line twice in the last 2.5 years due to plumbing leaks in my home. While it is a stressful situation both Melissa and Scott were nothing but professional and knowledgeable in navigating us through the process. They communicated to us how the process works and kept us in the loop with every step. I HIGHLY recommend FirstLine Restoration!

Simone Simpson

3 years ago

I called First Line to request mold removal in our condo and was impressed with the level of professionalism, care, and understanding provided by that first phone call. They were our number one choice after reading reviews on Angie’s List. They were very accommodating throughout the whole process as we were out of town. Thank you, Melissa and team for making this as stress-free as possible!

Denise Wilkins

3 years ago

First line is a great biz. They helped clean up my smoke and fire damage and saved my homes. First line is my home’s hero!

Eva Jenon

4 years ago

Sadly there was a horrible death in my family and we needed a company to come and clean the mess. FirstLine was our second call and I am so thankful to have found them. They go above and beyond and were so supportive through it all. FirstLine is family owned and operated and it shows. They truly do treat their customers like family. They are the BEST!!

Mea Torres

4 years ago

The most professional restoration company i have ever had inside my home. They made a horrible experience of my air conditioner leaking into a pleasurable experience. They went above and beyond. Thank you First Line, 5 stars!!

Larry Wallace

4 years ago

FirstLine Restoration Inc are the best of the best when it comes to water and mold restoration, mitigation and repair. Please call Scott and Melissa they are true pros. We had a major leak inside our house. FirstLine was extremely responsive, professional and explained the process step by step to my wife, myself and our beautiful 1 year old daughter. They are not only great at what they do, they are so very courteous, heartfelt and take pride in their work. Thank you again FirstLine! We highly recommend anyone to use their services.

Betty Bonura

4 years ago

They were very responsive and helped with my bathroom leak and also the mold remediation. Highly recommended!

Bullet YT

4 years ago

Couldn’t be happier with my decision to hire firstline restoration. The owner Scott came out himself and helped the whole time from the leak detection to the mold remediation in my kitchen. I can’t say enough great things about this company!

Jacqueline Gormely

4 years ago

Had a horrible leak and water was everywhere. First Line Restoration came quickly and helped save my home. I highly recommend them! 5 stars!