SERVPRO of Southbury/Torrington in Torrington, Connecticut 6790

SERVPRO of Southbury/Torrington

15 Main St, Torrington, CT 06790

4.6 (44 reviews)

Overview:
SERVPRO of Southbury/Torrington is a reputable water damage restoration service located in Torrington, CT. The company specializes in handling water damage situations, including flood recovery and soot clean-up, ensuring that homes are restored quickly and effectively.

Services Provided:
– Water damage restoration
– Flood recovery
– Soot cleanup
– Personal property restoration
– Insurance claims assistance

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (203) 267-6262
Website: https://www.servpro.com/locations/ct/servpro-of-southbury-torrington?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Southbury/Torrington has received overwhelmingly positive reviews across various platforms:

Google Reviews: 4.6 stars based on 44 reviews.

Positive feedback emphasizes the company’s professionalism, attention to detail, and the effectiveness of their cleaning and restoration services. Customers particularly praised the dedication of the staff and their ability to handle difficult situations with care.

Examples of positive reviews include:
“The entire Servpro team has been phenomenal throughout the process. Everyone was professional, hard-working, and personable.” – Jim Jackson
“Great work, SERVPRO! They met me at Lowe’s and I picked out and bought a new stove fully paid for by Servpro.” – Marylyn B. Schwartz
“Fantastic job under adverse conditions! Thorough and detailed work.” – Martha Winkel

There are no notable negative sentiments identified in the current reviews, indicating high customer satisfaction.

Review Summary:
Positive Sentiments: Professional and dedicated staff, thorough work, effective communication, and strong crisis management.

Additional Ratings:
BirdEye: 4.6 stars based on 44 reviews, consistent with the overall positive sentiment from customers.
Total Lead Smart Rating: 9.2

Conclusion:
SERVPRO of Southbury/Torrington is highly regarded for its excellent water damage restoration services in Torrington, CT. Agents are commended for their professionalism, thoroughness, and customer-focused approach. Customers can confidently choose SERVPRO for effective restoration solutions.

Member Since August 2024

Listing Id 229561

Contact Info

15 Main St, Torrington, CT 06790
(203) 267-6262
Lead Smart Rating :
9.2/10.0

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Listing location

15 Main St, Torrington, CT 06790

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Reviews

Jim Jackson

3 days ago

We experienced a puff back recently, and soot spread throughout our entire home. The entire Servpro team has been phenomenal throughout the process. Everyone was professional, hard-working, and personable. Their attention to detail was impressive. Our project manager Josh stopped by every day to process, Jackie wealth of information and help lead the cleaning crew. Juan was phenomenal ! He ran most of the day to day operations around the house during the mitigation process, he never ceased to exceed my expectations. He treated my house as if it was his own. I would recommend Servpro to any of my friends who find themself in a similar situation .

Steve Lamb

2 weeks ago

The two on site technicians went above and beyond. Juan Ruiz and Juan Galvez great work!

Marylyn B. Schwartz

a month ago

If there were 10 Stars, I would award them! Mistakes happen. While my Servpro team was pulling up flooring in my kitchen as a result of a flood, they broke the glass door of my 6 month old stove. I am a very busy caterer. No way with two events Saturday could I wait for a new door. Without hesitation, they met me at Lowe’s and I picked out and bought a new stove fully paid for by Servpro. Servpro immediately brought it to my location. They are arriving any moment this morning to install the new stove!!! Like their ads say, “it’s like it never even happened.” Great work, SERVPRO!

Rose Santamaria

a month ago

I never thought it would happen to me but having a puff back isn’t fun. But I must say Nikki from the crew made it a much better process when it came to cleaning our house. The technique, details on how things are done, were outstanding. She was amazing to work with & she had the crew with do a fantastic job. Also, the production manager, Matt, has been wonderful from the first phone call, to the inspection and dealing with our insurance. We can’t thank both of them enough for their professionalism and dedication to their job. A. Santamaria

Martha Winkel

a month ago

Fantastic job under adverse conditions! Thorough and detailed work. Otto and Pablo are amazing technicians!

Luis Rosario

a month ago

Juan Ruiz and his partner did a great job abd professionally addressed everything that needed to be done. Juan R. Is a great leader⚔️🛡️ …

Javi Diaz

2 months ago

I work at restaurant equipment Paradise Juan Ruiz and Juan galvez came and did a good job

B J

2 months ago

Connor, Jeziel and Pablo were very professional in dealing with our basement flood. Thanks to all the staff involved

Michael Carvalho

2 months ago

Crew chief Juan Ruiz and his partner Juan galvez We’re top notch professionals. Informing me of every step of the process. Walking me thru every question I had. Would recommend these two to anyone

Lois Shafir

2 months ago

Juan Ruiz and Juan Galvez were diligent, competent and totally responsible with an incredible work ethic. Marc Shafir