Crystal Restoration Services

Overview:
Crystal Restoration Services, located in West Hartford, CT, specializes in water damage restoration. The company aims to address urgent water-related issues, although it has received mixed feedback regarding its service quality and effectiveness.

Services Provided:
Water damage restoration, termite remediation, emergency response.

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (800) 442-7978
Website: https://crystalrestorationservices.com/

Customer Reviews and Sentiment:
Crystal Restoration Services has received mixed reviews across various platforms:

Google Reviews: 3.0 stars based on 2 reviews.

Positive feedback highlights the professionalism and timely response of the team during critical situations.

Examples of positive reviews include:
“Mark and his team provided professional and timely support in our time of need.” – Dave ViVenzio

The complaints focus on issues with quality of service and customer satisfaction, particularly concerning pest control and the handling of payments.

Examples of negative reviews include:
“Don’t hire them. They subcontract or they just hire people and don’t check on the job.” – Gen Moquete

Review Summary:
Positive Sentiments: Professionalism, timely response.
Negative Sentiments: Quality of service concerns, issues with pest management, subcontracting complaints.

Additional Ratings:
BirdEye: Not available

Total Lead Smart Rating: 4.0

Conclusion:
Crystal Restoration Services is a water damage restoration company in West Hartford, CT, known for its responsive service during emergencies. However, potential customers should carefully consider the mixed reviews, particularly regarding quality control and pest management before making a decision.