SERVPRO of Danbury / Ridgefield in Danbury, Connecticut 6810

SERVPRO of Danbury / Ridgefield

18 E Franklin St, Danbury, CT 06810

4.6 (59 reviews)

Overview:
SERVPRO of Danbury / Ridgefield is a water damage restoration service based in Danbury, Connecticut. It specializes in responding to and managing water damage situations, ensuring timely and efficient restoration for residential and commercial properties.

Services Provided:
Water damage restoration, water extraction, drying services, damage assessment, emergency services, and cleanup.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (203) 791-0920
Website: https://www.servpro.com/locations/ct/servpro-of-danbury-ridgefield?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Danbury / Ridgefield has received favorable reviews across various platforms:

Google Reviews: 4.6 stars based on 59 reviews.

Positive feedback praises the company’s professionalism, quick response time, and thorough work. Customers greatly appreciate the efficient service and the friendly demeanor of the team.

Examples of positive reviews include:
“Fantastic experience. Drew, Connor and Omar all were extremely professional, and polite.” – H Janssen
“The whole crew was kind, knowledgeable, and fast.” – Kevin Bischoff
“ServPro Danbury saved the day when water from my bathroom came into my kitchen.” – Nadya Morales

The negative feedback primarily centers around an issue with pre-payment demands leading to dissatisfaction for one customer.

Review Summary:
Positive Sentiments: Professionalism, quick response, thorough and organized service, effective communication, friendly staff.
Negative Sentiments: Requirements for upfront payment before service initiation.

Additional Ratings:
BirdEye: 4.6 stars based on 59 reviews, reflecting a strong trend of customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is accredited with a BBB rating of A+. No complaints have been noted in the last three years.

Total Lead Smart Rating: 8.5

Conclusion:
SERVPRO of Danbury / Ridgefield is a highly regarded choice for water damage restoration in Danbury, CT, known for its professionalism and swift response times. However, potential clients should be aware of some concerns regarding upfront payment before services are rendered.

Member Since August 2024

Listing Id 216196

Contact Info

18 E Franklin St, Danbury, CT 06810
(203) 791-0920
Lead Smart Rating :
8.5/10.0

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Listing location

18 E Franklin St, Danbury, CT 06810

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Reviews

H Janssen

3 weeks ago

Fantastic experience. Drew, Connor and Omar all were extremely professional, and polite. They did such a thorough job. I highly recommend.

Kevin Bischoff

a month ago

Had a small leak forming in my ceiling and Willis sent out Drew and Conner on a Sunday to get me taken care of. The whole crew was kind, knowledgeable, and fast. Working with them made a potential nightmare experience a walk in the park. If I ever have a similar situation pop up again they’d be an easy call to get the job done.

Amie Ziner

2 months ago

Thorough, careful, professional, and pleasant. Inside the house followed directions for what to clean, did a fine job. Have to come back for outside when it isn’t raining to pick up some glass, but I would definitely call them for other cleanups.

Nadya Morales

3 months ago

ServPro Danbury saved the day when water from my bathroom came into my kitchen. My initial call with Sandra was phenomenal and she had project manager Wil coming to my house to assess the damage 30 mins after my call. The Mikes (Mike and Mike) were here the day after setting up several fans and other fancy machinery to dry the space and do the demo to expose the faulty pipes. Their timeliness, communication and professionalism were phenomenal. I throughly recommend them if you have the misfortune of having water damage or other damage in your home, they will be the easy part of the whole ordeal.

Dan Walton

3 months ago

We ran into a major water problem and no one would respond to us. Galvin responded immediately and was extremely responsive and helpful. He was able to rectify our problems in a timely and courteous manner! I would highly recommend Servpro over any other companies!

Gladis Membreno

5 months ago

Ivan and Imelda did a great job, they both were very professional, attentive and helpful on the flood of my basement. I am very pleased with the service. I highly recommend ServPro!

Nabil Fournier

7 months ago

Very professional, friendly and communicative. I would definitely recommend them again.

Bill Layda

9 months ago

The team was organized and had all the equipment they needed to do the job. They were efficient and organized and gave us an update before they left.

paul-s pablo

11 months ago

The team from ServPro was fabulous. They got started right away, and were very helpful and returned any calls promptly. Willis was just great, along with the rest of the crew and Sondra at the office.

Brian Dalthorp

a year ago

They want money $$$ before they even come out