SERVPRO of Lakewood-Ken Caryl in Lakewood-CO, Colorado 80227

SERVPRO of Lakewood-Ken Caryl

10410 W Dartmouth Ave, Lakewood, CO 80227

4.7 (47 reviews)

Overview:
SERVPRO of Lakewood-Ken Caryl is a water damage restoration service located in Lakewood, Colorado. The company specializes in addressing water damage, mold remediation, and restoring properties affected by flooding or leaks.

Services Provided:
– Water damage restoration
– Mold remediation
– Leak detection and repair
– Cleanup and drying services

Hours of Operation:
Monday to Sunday: 24 hours

Contact Information:
Phone: (720) 522-2378
Website: https://www.servpro.com/locations/co/servpro-of-lakewood-ken-caryl?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Lakewood-Ken Caryl has received positive feedback across various platforms:

Google Reviews: 4.7 stars based on 47 reviews.

Positive feedback emphasizes the professionalism, quick response, and effectiveness of the service. Customers have noted the thoroughness and competence of the technicians.

Examples of positive reviews include:
“Servpro of Lakewood Colorado has helped with some ceiling mold and water damage… Their entire team was solid.” – Theodore Green
“Rick with Servpro of Lakewood came out and handled a small leak issue quickly. I highly recommend them!” – Bill Constable
“Milo was awesome! He was very professional and let me know exactly what was going on.” – Stacey Wells

However, there are some negative sentiments with a couple of complaints regarding customer service and transparency around pricing.

Negative feedback includes:
“Yea I called to attempt to get some info… was talked to extremely condescendingly.” – Taylor Gladu
“They didn’t specify cost of services… immediately requested payment.” – Tyler Linnebur

Review Summary:
Positive Sentiments: Professionalism, prompt service, effective problem resolution, thorough communication, and knowledgeable staff.
Negative Sentiments: Communication issues regarding service costs and customer service experiences.

Additional Ratings:
BirdEye: 4.7 stars based on 47 reviews, reflecting overall customer satisfaction with minimal serious complaints.
Better Business Bureau (BBB): The business has a profile, currently not accredited, with no significant complaints reported.
Total Lead Smart Rating: 8.4/10

Conclusion:
SERVPRO of Lakewood-Ken Caryl is a reputable choice for water damage restoration services in Lakewood, CO, particularly recognized for their professionalism and swift response to emergencies. However, potential customers should consider the mixed feedback regarding customer service and transparency with pricing before making their decision.

Member Since August 2024

Listing Id 220913

Contact Info

10410 W Dartmouth Ave, Lakewood, CO 80227
(720) 522-2378
Lead Smart Rating :
8.4/10.0

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Listing location

10410 W Dartmouth Ave, Lakewood, CO 80227

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Reviews

Theodore Green

20 hours ago

Servpro of Lakewood Colorda has helped with some ceiling mold and water damage and I am happy with the service. Their entire team was solid.

Bill Constable

20 hours ago

Rick with Servpro of Lakewood came out and handled a small leak issue quickly. I highly reccomend them to anyone in Lakewood, Golden area.

Thomas Decker

a day ago

Rich and Steve were extremely pleasent very professional. They did great work and there service is always welcome. Thank you Servpro of Lakewood.

Jason Thornton

a day ago

Servpro of Lakewood did a great job at my work place. They made it like it never happened.

Maurice Scruggs

2 days ago

I was very surprised at the ease of interacting with the crew. Everyone on the Servpro team was professional. They did the job quick and came to monitor the drying process daily. Their office staff has top notch as well. Super happy to reccomend Servpro of Lakewood Colorado!

Michael Salas Jr

7 months ago

Had Elias show up for a job and he was very professional and honest. I definitely would have him come back again. Service was great too

Stacey Wells

8 months ago

Milo was awesome! He was very professional and let me know exactly what was going on with the water damage. I highly recommend Milo and Serve Pro!

Taylor Gladu

9 months ago

Yea I called to attempt to get some info to get some water removed and was talked to extremely condescendingly by whoever answered the phone. Would rather speak to someone who doesn’t talk to me like I’m dumb.

Tyler Linnebur

10 months ago

They didn’t specify cost of services before providing them, didn’t provide detailed invoice until two months after services were rendered, and requested immediate payment with threat of lien on home at time invoice was provided. Their excuse for not disclosing costs upfront was that their services were related to emergency services and a home insurance claim. Furthermore, they waited several weeks after insurance claim was denied to mention we owed for their services and asked for immediate payment on first notice. No reasonable payment plan was provided for the expensive service. While they offered two payments, they had to both be made in two weeks time frame from invoice being serviced or else face threat of lein. The notice of the lein was not given until a week prior to application of the lein.

Brad Twiss

10 months ago

I called at 7:30 pm and had guys onsite in under an hour helping to clean up the water in our finished basement. Milo was absolutely awesome to deal with and always had a positive attitude. Because of their professionalism, we were confident everything would be handled correctly. Milo stayed in touch every step of the way and made sure things were going as smoothly as possible! He always checked in and worked with our schedule to get things taken care of quickly and correctly! I can’t recommend them and Milo more! I had a great experience with Servpro and can’t thank Milo enough!